総合評価とレビュー Fleuve Congo Hotel By Blazon Hotels

フロンともコンシェルジュもスタッフに一度伝えても実行せず、何回も連絡して初めて動くということが何度もありました。 キンシャサで一番高い宿泊代を取る以上きっちりとしたサービスを提供してもらえれば嬉しい。 エレベーターの前にいるセキュリティは宿泊者でない人間を平気で上にあげるのでセキュリティの意味がない。 少なくとも宿泊名簿に載っていない宿泊関係者は全員来客のカードを持たせてほしい。 見た目で判断し、スーツを着ていれば素通りさせている。 アフリカではセキュリティに一番高いお金を払って宿泊しているので、セキュリティ対策をしっかりしていないならこのホテルに泊まる意味が薄れてしまう。

恐らくキンシャサで一番高いホテルではないか？と思うが値段の割にサービスは今一。 ホテル自体も古いし、わけの分からない人間がロビーのソファーを朝から占領して座っているなど、高級ホテルと言われている割にはどこかチグハグ。ただ、前回に比べ部屋を改善している様でもあり部屋の設備には不満はあまりなかった。夕食はバッフェのみなのが辛い。前回の宿泊時にはアラカルトもオーダーできたのだが。近辺に此処より値段も安く新しいホテルもある。

Best place in Kinshasa, best service, excellent food,excellent people,excellent views and I wish to go back for rest

This is an historic hotel in Kinshasa. It's in good condition, the breakfast is excellent, pool, good gym, nice staff.

This is an historic hotel property in Kinshasa. It's clean, nice staff, excellent breakfast, adequate gym, etc.

Maybe the best hotel in town, but more by lack of serious competition. Rooms are good and very clean, view on Congo river is very nice. High end rooms offer no additional superficy nor comfort, just access to a very poor lounge, so absolutely not worth the additional charge. Pool, parking and restaurants are of the expected level. BUT: prices for drinks and meals are outrageous. 7USD for a small bottle of water, 5 USD for an expresso, 50 USD for breakfast, 90USD for a bottle of poor Chablis wine are outrageous.

Spacious and well provided rooms

Poor customer service!! The front desk are extremely slow at checking you in and make you wait for hours. Very poor service.

Excellent place and very comfortable. Good wi fi. Excellent amenities.

Très bel hôtel! ⭐️⭐️⭐️⭐️⭐️

We had a great stay and will return. There were some mechanic problems with the room which caused some problems and the night shift struggled in taking care of the problem. The day shift were right on it and took care of it immediately. Night shift is not very good with customer service as the day shift. Night shift more neglectful and would tell me they would take care of something but then an hour later nothing.

Exceptionel

There was a funky smell around the lobby of the hotel occasionally. Also mosquitoes could be seen in the lobby of the hotel

Nice location with unbelievably high prices. With a service that still needs to improve a lot to justify the high prices.

Tres Bon hotel

Fantastique

Très très bon hôtel. Tout était parfait et grand respect à Miguel au restaurant. T’ira loin

The problem is Internet. Very poor. Very difficult for work.

Séjour très agréable dans l'ensemble. Hôtel confortable et sûr. Personnel éminemment sympathique toujours prêt à rendre service avec le sourire. Petit-déjeuner copieux et de très bonne qualité avec in choix exceptionnel. Les agents de sécurité sont parfois pesants .... et trop souvent maladroits . Les chambres ne sont manifestement pas checkées avant l'arrivée du client - encore plus regrettable pour un client fidèle et fréquent ! L'état des moquettes est largement perfectible y compris dans les ascenseurs. La fourniture des serviettes est "chaotique" !!

It have stayed with the Fleuve Congo hotel on several occasions. It is really a world class venue with all the amenities one would expect of a five star facility.