very good

近代的な綺麗なホテルでした。暑いところなので、クーラーが静かで良く寝られました。お湯の心配もありません。

Small room but good enough for short stay, clean bed, bathroom, enough hot water.

チェックインの際に、予約が入っていないと言われ、かなりの時間と手間がかかった。

Shops were nearby

The room was very clean, and the staff were amazing, starting with the security officer outside. He greeted us on arrival and offered to take our suitcases inside. Three areas of improvement include a larger lobby, adding a bar for those who wish to relax with a drink, and providing parking for the guests.

Clean room, great staff

I loved staying at the hotel. The staff were very helpful with information and the breakfast was healthy and delicious. The room was clean and the bed comfortable.

Room very clean and great staff. I just didn't like the fact they do not have orange juice with breakfast.

They were very helpful, from the greeter at arrival, to the receptionist and the restaurant was great.

Great place

Centrally located in town center

very functional and reasonable

I had to beg for a teabag and sugar in the evening. I was told to go and buy at the supermarket across the hotel. Really???

The staff, including Judith at the Reception, Evans, the chef, and the security team, were exceptionally hospitable and professional, ensuring a delightful stay with freshly prepared meals. The rooms, meticulously maintained by the housekeeping team, are both clean and well-appointed, making them perfect for both business and leisure travelers. Additionally, the soundproof windows provide a serene environment, even for rooms facing the bustling Oginga Odinga Street. I highly recommend this venue to both returning and first-time guests visiting the lakeside city of Kisumu.

Everything is OK

It is a great hotel for business trip or short stay.

Friendly staff and excellent food! Very clean!

Imperial express is safe, clean, with great staff and good facilities.

Good hotel