スタッフはフレンドリーで、設備面も満足できました。

4日間滞在しましたが、全体的には満足できました。 不満な点は、 ・　インターネットがもう少し早ければ尚良し。但し、普通に閲覧くらいだったらストレスなし。動画は厳しいですね。 ・　タオルの交換が無い日もありました。 ・　朝食のメニューにもう少し変化が欲しい。 ・　夜中にプールサイド(?)で話している人たちがいて、騒いでいるわけでは無いと思うが、声が響いて良く眠れませんでした。

チェックイン時刻以降にホテル到着しても部屋が用意されていないのはよろしくない。1週間滞在中、シーツ&枕カバーの交換は1回のみ、使ったマグもそのままなので自分で洗って再利用。一流ホテルを目指すのであれば、もう少し改善した方が良いだろう。トンガはこんなもんだと割り切れば、快適に滞在可能。

フロントロビーも部屋も小綺麗で清潔。バスルームのお湯の出も良い。キングサイズベッドは快適だがかなり小さい。壁が薄く、隣の部屋の話し声が全部聞こえる。館内にATMがあるのは便利。目の前が海で気持ち良い。フロント係がチェックイン時に預かったパスポートを返し忘れたので注意が必要。総合的には満足できる滞在だった。

Grateful for a clean room, clean towel everyday. Wonderfull staff

Relaxing place

Room was good with glimpse of the sea. Only two minor issues -- bar closed very early in the evening, television channels were very limited and internet was very slow -- 2 Mbps down, 1.5Mbps up. Otherwise place was good

We booked for 3 people Kingsize bed and single so they giving us Queen size bed only and so poor service

Yes

Staff were very courteous and room was always clean.

What stood out to us were the staff at breakfast. They were so welcoming and made sure everything was okay. Also our room was kept clean everyday when we got back to our room after breakfast. Made our stay very comfortable.

Good facilities, friendly staff.

Great spot! Best option on the main island in Tonga! Clean rooms, great pool, good breakfast, working AC, 24 hour front desk for late night arrivals or early morning departures.

Omlette and breakfast was great. Check in was quick

Staff

Yes it had a/c garden view

Very clean

Very friendly and helpful staff. Nice pool. Good breakfast. Loved the fresh vegetable and fruit gardens on the property.

The most well established and largest hotel in Tonga, with a great location on the waterfront just near the heart of Nuku’Alofa - with easy access to restaurants, shops, the central market, the palace and offices. The hotel has a pool and a restaurant, but the menu is very limited and the lobby bar was not open when I was there. My oceanfront room was pretty good, but not that spacious for the high price, there was no comfortable lounge chair and noise drifted up from events downstairs. Staff were friendly and kind - but there need to be more of them to support the high number of guests and functions.

Disappointed and Underdelivered – Not Worth the Price For the price point, Tanoa did not meet the expectations set by its marketing. Upon arrival, there was no assistance with luggage—something you might reasonably expect from a hotel in this category. Check-in was disorganized; I had to ask for my room key, the guys seemed like he wasn’t bothered to explain anything. The room itself left much to be desired. The bed sheets were stained, and several power outlets didn’t work. Amenities were minimal—limited to body wash, shampoo, and conditioner. Towels were never provided proactively; I had to request them daily. On two occasions, I even had to ask for toilet paper. Noise was also a serious issue—one night I was startled awake by a loud argument from a neighboring room due to the paper-thin walls. The in-room TV didn’t work, seemingly relying on internet streaming, yet no basic aerial channels were available. This limited even the simplest in-room entertainment. Breakfast offerings were basic and repetitive—eggs, bacon, tinned spaghetti, fried rice, sausages, bread, and a small fruit selection. I also ordered a coffee from the café that never arrived. There is no room service available, which means guests have no choice but to queue at the restaurant—even just to order a slice of cake. Staff were visibly overwhelmed, trying to meet demand. Pricing was also excessive: $9 for a can of Coke and $23 for a slice of cheesecake. While the experience was disappointing, I believ