総合評価とレビュー Tanoa International Dateline Hotel

スタッフはフレンドリーで、設備面も満足できました。

4日間滞在しましたが、全体的には満足できました。 不満な点は、 ・　インターネットがもう少し早ければ尚良し。但し、普通に閲覧くらいだったらストレスなし。動画は厳しいですね。 ・　タオルの交換が無い日もありました。 ・　朝食のメニューにもう少し変化が欲しい。 ・　夜中にプールサイド(?)で話している人たちがいて、騒いでいるわけでは無いと思うが、声が響いて良く眠れませんでした。

チェックイン時刻以降にホテル到着しても部屋が用意されていないのはよろしくない。1週間滞在中、シーツ&枕カバーの交換は1回のみ、使ったマグもそのままなので自分で洗って再利用。一流ホテルを目指すのであれば、もう少し改善した方が良いだろう。トンガはこんなもんだと割り切れば、快適に滞在可能。

フロントロビーも部屋も小綺麗で清潔。バスルームのお湯の出も良い。キングサイズベッドは快適だがかなり小さい。壁が薄く、隣の部屋の話し声が全部聞こえる。館内にATMがあるのは便利。目の前が海で気持ち良い。フロント係がチェックイン時に預かったパスポートを返し忘れたので注意が必要。総合的には満足できる滞在だった。

It's a good place

Helpful staff who changed our rooms twice. Once because the pool view room was more roof than pool and secondly because renovations were being done and a worker was using a motor on the roof outside our room. The main problem with the room was that one member picks up towels first thing when you are at breakfast but clean towels are not returned until after lunch so you cant dry your hands when using the bathroom between those times.

I chose this hotel as it is advertised as being waterfront. You have to cross the road to a rocky,oily beach. The rooms are noisy with doors slamming shut unless held to close quietly. I had neighbours who moved chairs at night which made a scraping sound. Was very difficult to get information from reception staff about facillities and tours etc.

Benefits from being only 2 star hotel. No competition means they are overpriced and staff need to be customer focused. Customer areas including pool area were not cleaned for days.

Great accommodation. Staff are welcoming and venue is family oriented. Towels and linen will need thorough clean or renewing. Otherwise, great hotel to stay at and easy to travel local. Everything is walking distance and convenient if you’re a person who likes to explore on their two feet or push bike around.

Loved the building it's opened with fresh air all the time ❤️

Overall the Tanoa is a great hotel, nice staff, clean and tidy with good facilities and amenities.They let themselves down by ridgedly sticting to the rule of no refunds. Because of circumstances beyond our control we had to cancel a booking made through Expedia. Those circumstance caused us to stay at the Tanoa for four days just not the day we had to cancel. No refund or credit towards our extra days of stay. Tanoa tried to say it was Expedia's policy which was not true. Expedia were great they tried to get the refund but the Tanoa wouldnt come to the party. Very disappointing behaviour.

We had a great time however the shampoo and body wash was not always put in our room each day and I had to ask twice for some to be delivered. The buffet breakfast was excellent. Staff were helpful and friendly . Thanks . Quite expensive but still okay . A shame there is not a smoking area

Staff were very helpful and friendly. Beautiful breakfast and rooms were very clean. Hotel service were very good except the parking area, It was very poor and too small, rough and dusty. No sign to direct and show people of where to park in the back of the Hotel. It need to be concreted or asphalt, because it brought a lot of dust to the rooms and the hotel itself.

Easy check-in process, good cleanliness and room service.

the staff very friendly tonga in expensive so this is maybe the only one that have hotel standars has a pool big breakfast is 2 min from the market where i cut my hair also 5 min from city center and restaurants

Too expensive, but poor service and food

Lovely staff, great breakfast, really clean room, great location

This was a lovely place to stay, nice and clean and tidy, it would be good if there was a better variety on their menu it was quite limited or if they did a buffet dinner like breakfast.

Tanoa international hotel is very convenient to everything in town. We had a short trip 4 days only and we had a good time, we didn’t spend much time in the hotel, breakfast was ok to start to start off your day only if comes with the room rate, otherwise it’s expensive, food in the pool area are expensive too. The hotel needs to upgrade all their linens, our first night when we went to bed there was a big stain on the mattress cover and also the sheets, we called the staff and showed it to them, they apologised and changed it on the spot. We appreciate it. The next day my daughter in law was telling us they lots of stains in their sheets too. The air conditioner works well and water pressure in the shower was good. The hotel is definitely not a 5 star, to me it’s 2 stars hotel.

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