部屋が広々としているので居心地はすごく良い。朝食は手がこんでいて美味しい。ホテルの周辺は安全だが、旧市街の治安の悪さにはびっくりした。

Great breakfast buffet! Great SPA! Great and friendly staff!

Maximálisan meg voltunk elégedve a szálláshellyel.

Excellent hotel. Staff is friendly, knowledgeable and helpful. I found it very clean, we did not use the gym but it looked very well equipped. We did enjoy the Hot tub, pool, cold plunge, and sauna. The best part as I knew rain was in the forecast, everything was on the roof and covered so you can still utilize everything. Restaurant was pretty good, I found adding the breakfast was worth it for convenience, good selection but it is buffet so i did not expect the best.

O quarto era muito limpo, grande e luminoso

Cheiro forte no quarto e a recepcionista não deixou eu fazer check in 12:00. E foi rude

The rooms were huge! The staff was super nice and helpful and when we had problem with our room, we were offered a new one without asking. The sauna and steam room are pretty neat, but it would be great if there would be some kind of warm relaxing room within the sauna area. The breakfast was pretty good too! Even though I would love more cheese variation. All in all great hotel would definitely book it again!

The room was very big and clean. Good central location close to the metro and craft market. We loved the rooftop spa with sauna, steam room and pools!

Staff and room was great. My only downside was no refrigerator. I use a lot of ice and had to call down for it. Staff did respond well each time.

Pesquisamos bastante e essa foi nossa melhor opção para sair dos hotéis do centro. Quartos bons cafe da manha e jantar excelentes. Piscinas fantásticas (poNA QUE FECHA UM DIA DA SEMANA) Facil acesso na cidade com uber. Nao deixou nada a desejar

Staff was as friendly and helpful as I have witnessed in a long time.

Great

Comfortable room.

Nice rooms, nice spa but cold water jets didn't work in the thermal shower

The fitness center, sauna, hot tub, cold plunge and steam room were all really nice and new and clean. Room was super big and comfy. Staff was nice. 100% best hotel ive stayed at in a lont time. And for the price as an american you cannot beat it

Alberca, muy recomendable.

Le Falta Entrenar a su personal Septiembre de 2025 Lindo hotel pero le falta entretamiento al personal para ser verdaderamente de 5 estrellas. Durante mi estadía: 1- la housekeeper tocó una vez y en seguida abrió la puerta a las 7:30 AM para decir que quería hacer una inspección. 2- el SPA no tiene personal fijo asi que tuve que esperar 10 minutos para que me den una toalla y una llave para el locker. 3- Al final de la estadía, mientras esperaba a mi familia en un sofa en un lobby trasero, agentes de seguridad me dijeron que debía irme a otro sofa porque esa zona es restringida. Sin embargo, no hay ninguna señal escrita que indique zona restringida. Un poquito de atencion a detalles les convendria para que puedan alcanzar un verdadero 5 estrellas.

Location, customer service, price is convenient

Muy buen hotel ; experiencia satisfactoria; regresaré si Dios lo permite.

Didnt like - no heat