特に気になる汚れもなく、快適に2日間休めました。スタッフさんの感じも良かったです。部屋の照明がもう少し明るくなるといいかな、嫁さんや娘が化粧するのに暗いと言っていた。

全部よかった スタッフの雰囲気も

大変満足です！また行きます！！

バスローブがないので、パジャマの用意がいるとの情報が欲しかったです。IHコンロがあるのに鍋もフライパンも無かったのが残念です。お茶やコーヒーのティーパックがあれば、もっと良かったです。

稀だと思いますがキーロックの電池が弱ってて、なかなかロックが開かず部屋に入るのに時間がかかったのが残念でした。（その後スタッフさんに電池交換してもらい難なく入室） ベットルームは160cmくらいの人が立つとちょうど天井に頭がつくくらいの高さだったので高身長の人や男性は頭上に注意が必要。(ベットルーム以外は天井高いです。) お風呂場の換気扇から埃が舞ってきていたので、できれば小まめに掃除をお願いしたいです。 とっても清潔とはいきませんでしたが、とってもオシャレなホテルでした！（決して汚くはありません） コンクリートなので他の部屋からの音漏れも全くなく快適でした。 シャワーの水圧もベットの寝心地も問題ないです！ 総合的に大人数でこの価格なら満足です！

Place is really good for the price. Staff were amazing check out 15 min late cus my stomach was hurting and they were ok with it. They prove toiletries. Only bad thing its a bit of a walk from subway. Also they have stove and all but no pots and pans. Not a lot of room in living area.

Klare Empfehlung! Sehr günstige Lage in einer ruhigen Wohnstrasse, Metro ist fussläufig erreichbar. Gute Raumaufteilung. Sehr nettes und hilfsbereites Personal!

Small but very comfortable and well equipped room, great use of space, very clean, excellent shower and bathroom, had fridge and freezer as well as a hotplate for basic cooking, good location in Ryogoku a few minutes away from the station and 15 minutes walk from Asakusa. Had convenient laundry facility.

Great location, friendly staff, extremely helpful and the space is comfortably clean.

Bra hotell för familjen

Very good place with local quiet area.

This hotel was great, especially considering they had rooms for 4 people. The area was very clean and quiet. We used it as a hub to walk to Sensō-ji and Tokyo Skytree. If you prefer public transit there was a subway station very close. Staff was kind and helpful as well.

Nous avons été super bien reçus. Personnel à l’écoute et bienveillant comme toutes les personnes au Japon d’ailleurs. 😅❤️ L’appartement était bien conçu. Dans l’ensemble bien insonorisé. Même si parfois on entendait un peu mais franchement c’est très très correct. Car j’ai une ouïe supersonique 😂😂 Bien situé. Pas loin du train, métro.. Propreté correct. 👍 après je suis maniaque 😂😂😂 donc ce n’est jamais assez pour moi. J’y retournerai avec grand plaisir 💗

Great spot, beds were comfy, bathroom is great. Very little soundproofing inside the unit though.

The staff and service at Hotel Arcens was exceptional - staff when above and beyond to accommodate our requests and even followed up with us after we checked out. The hotel is in a charming neighborhood within easy walking distance of transit as well as a number of attractions. Travellers who are tall should note that the beds are in lofted spaces with low ceiling heights, and those with mobility issues should note that there are the multiple level changes within the room.

clean and good

Good

Room was great for our family of four. Easy walk to transit.

The hotel is quite inflexible and expects us to sign in our guest and restrict to 30min visit. We are a family of 3 and have 1 friend visiting the room. Additionally, they could not accommodate a 15 min extension to check out from 10:00 am to 10:15am. Very disappointing! Lastly, no cleaning unless you stay for more than 5 days! We stayed for 4 days.

Wonderful renovated home/hotel in a quiet residential neighborhood. This is not the place to stay if you want the bright lights of Tokyo right outside your door, but we were looking to stay a quiet residential ryokan/hotel where even the Japanese would want to stay. Plus, when we did want the bright lights, the subway was right around the corner and we’re able to get everywhere quickly with no problem. Lisa at the front desk was a delight and so helpful in helping us navigate our first 48 hours in Japan. The bottom line is this is a 10++++ place if, in addition to the bright lights and historic sights, you want to walk quiet, shop-lined streets to get a better taste of how Japanese people really live. We even walked into a little street fair celebrating the national respect-for-the-aged holiday on our first night and the all Japanese families were encouraging us to jump into the celebrations! This place is a gem.