A nice property in Budva. Reception and concierge were very friendly and had great customer service. Restaurant staff was kind. A few of the young men working (like the taxi-boat driver and buggy drivers) can use a lesson in hospitality. They were rude and dismissive. Beach was beautiful and the boat service to old town was great benefit.

Çalışanlar kesinlikle yüzü gülmüyor. Özellikle sınıf ayrımı yapıyorlar. Türk olduğunu anladığım müşteriyle ilgilenmiyor. Hemen Rezev soruyorlar ya da dolu diyorlar. Hoş değil paranız ile rezil olmayın. Otel güzel temiz odalar küçük

Beautiful property, beautiful location loved the free water Taxi to the old town directly across the resort.

All was great We were upgrade to a villa The private concierge service was great and helpful The private beach was the best part - we stayed on the beach all day

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Beautiful property

amazing hotel and resort with wonderful beach and service

Amazing property! The staff made sure everything was perfect.

This hotel is like no other. Breathtaking sea views. Apartments are spacious with a kitchen. They are cleaned daily to a very high standard. Breakfast & dinner has lots of choices of food to suit everyone’s taste. The grounds are vast with gorgeous plants and trees. Staff are kind and extremely helpful.

Our stay at Dukley Hotel & Resort was nothing short of exceptional. The apartment was absolutely stunning - modern, spacious, and impeccably designed, with a huge private deck offering breathtaking sea views. Every corner of the resort’s lush, landscaped gardens is meticulously maintained and truly beautiful. Great breakfast! Beautiful infinity pool! What truly set Dukley apart was the outstanding service. It was by far the best we’ve experienced in this part of Europe. Every staff member we encountered was professional, well-trained, and genuinely eager to help. We were treated like royalty from the moment we arrived. This is a place where luxury, comfort, and top-tier hospitality come together flawlessly.

Fantastic

The best resort in the whole Montenegro

Hotel and apartment complex. Great place

Beautiful property, excellent facilities. The gardens, beach club and food were excellent. The opportunity for improvement was around service which was noticeably inconsistent at time. That being said, overall it was a great stay.

Poor service in restaurants and overall staff.

Hizmet oldukça yavaş.

A estadia foi muito boa. Atendimento no café da manhã, bar da Praia e Bar da piscina não foi legal. O atendimento da concierge Tanna foi impecável. Excelente atendimento, reserva de restaurante. preocupação com nossos passeios! Café da manhã bem pequeno pelo porte do hotel e pelo preço da diária. Poderiam melhorar muito neste quesito

The staff upgraded me to a lovely apartment free of charge! All the employees, from reception, to the concierge, to the restaurant and beach, were all wonderful!

Our stay at the hotel was marred by poor communication and service. We were told while checking in all our stay details would be in the room but our info sheet after 1 day had inaccurate information as the hotel moved from a high to low season offering without notifying us, and in spite of the fact we paid the same price for each day of our stay. There was a lot less service, food options, water taxis and we were not told about this and ended up with several issues, like being left in Budva town with no water taxi back, one food option which is an expensive restaurant with limited pool snack options. The beach, pool and breakfast were nice but the service is not that of a 5 star hotel.

It was a problem that is was difficult to get a subbed by the beach and at the pool even that we stayed at the hotel.