総合評価とレビュー Diani Reef Beach Resort & Spa - Your Beachfront Bliss Awaits

朝食は良かったです。

Some deck chairs at the beach were old and broken; substitute took very long; the rest, all the stay and personnel were excellent, thank you

Great location but the web site is not reflecting the current condition. The hotel and pool, gardens, accommodation all require total renovation and maintenance. The hotel suite was dated, poor condition, missing tiles in bathroom, mouldy and generally very tired. The cleaners worked hard and the staff were friendly but apparently the owners are interested in spending the money that is required to refurbish the hotel and ammenities. The pool bar is empty has no glasses, drinks or staff. The food is disappointing, cold, incorrect many times and quality overall below par. The menu was very limited and generally the food tasteless. Really wish we didn’t book the hotel and definitely not full board. We reported several times to the staff but apparently the Chef advised he didn’t care what the customers said he only reported to his boss. To make it worse the cleaner didn’t lock the patio doors on one occasion and the suite was invaded by monkeys that took everything from fruit, crisps, chocolate, drinks etc… defecated all over the suite, broke glasses and left monkey blood on the floor, bedding, bathroom, etc is was disgusting and took the cleaners 3hrs to clean…. All the affected clothes had to be specially cleaned and as a result I received an infection to my hands resulting in horrible blisters and now been treated by the Tropical Disease Center in London. Sadly there are much better hotels close by that we visited and wish we hadn’t paid upfront.

Vänlig personal men hotellet är slitet och inte värt priset

Absolut Renovierungsbedürftig Salzwasser im bad Insgesamt schmudelig

I loved it there

Beetje gedateerd maar schoon hotel met goede airco en de vleugel waar onze kamer aan lag had helemaal geen last van geluiden. Ik ben rug patiënt en vond het een zeer acceptabel bed. Heerlijk strand, parasols met wat afstand ertussen waardoor privacy. Beperkt aantal goede bedden waardoor helaas wel iedereen voor het ontbijt al gin 'handdoekje leggen'. Daar moet je dan uiteindelijk wel aan meedoen want anders heb je een slecht bedje of geen bedje.

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5 star experience. Buildings are old but it does not matter at all. Pool bar is the best part of this resort.

Hotel is not a 5star but a 3star. Everything need a turnover. The staff was excellent. One pool and the spa was closed during our stav,it was one of the reson why we booked this hotel.

Property is kind old but the resort employees did outstanding service for the customers.

Al a carte menu is poor Food served is small

Ich war schon mal in diesem Hotel und es gab in der Zwischenzeit tatsächlich einige Verbesserungen (Reparaturen am Pool, mehr Sonnenschirme am Strand, neue Tücher am Pool, funktionierende Duschen am Strand). Leider war dieses Mal das Spa ohne vorherige Meldung nicht in Betrieb und auch die Qualität wie das Angebot der Buffets haben sich nicht verbessert. Aber es gibt genügend gute Restaurants in der Umgebung und natürlich ist auch der Golfplatz sehr Nahe. Auch noch positiv ist die Freundlichkeit der meisten Mitarbeiter.

The staff were all friendly The place was 3 star, not 5 Limited fun activities to engage with

Hospitable staff and excellent service. The property is not new but still in good shape. We saw monkeys hoping in the big coconut trees from our balcony (seaview). Everything is clean including swimming pool, nice fresh air. We hopped on tuktuk (three wheel motorbikes) to the town (about 2km away) for forex and shopping. We detested the salty shower at first but got used it eventually (just don't drink it).

This is a 3 star hotel not 5 star. The hotel is dated and the rooms desperately need an upgrade. We had a leak from the AC in our room and there was a strong sulfurous like smell that kept coming from the bathroom. Everything in the rooms and hotel generally is just old. The location is perfect and hotel has so much potential but its very neglected. I wouldn't recommend and this hotel IS NOT A 5 STAR!

A 5 star experience

I really enjoyed my time at this hotel.. the beach is absolutely beautiful and the staff were sweet and very helpful

Staff is extremely nice

The staff were extremely helpful and friendly. We had a great stay, food was very good, toiletries were eco friendly using aromatics essential oils. Location close to everything you need.