Cocoa Luxury Resort, Nyali

探検する Cocoa Luxury Resort, Nyali
7.0
良い!
300 件のレビューより
清潔さ

7.0

快適

7.2

位置

8.8

サービス

7.6

旅行者のレビュー Cocoa Luxury Resort, Nyali

1ページあたりのレビュー数
20
40
トップレビュー
KEITARO
icon-レジャー
レジャー
6.0
/10
98週間前にレビューしました

Expedia Group verified review

三つ星ホテルと自覚して泊まりましょう。エントランスはとてもきれいですが、建物自体が年季が入っていて、部屋は結構ボロいです。 家族等とのバカンス目的ではオススメしません。個人旅行なら海が近くにあって、風が心地よいので、また機会があれば行ってみたいと思います。
Kazuya
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
217週間前にレビューしました

Expedia Group verified review

ラムチョップステーキが美味しかったです。
Thomas
icon-パートナーと 一緒に
パートナーと 一緒に
2.0
/10
17週間前にレビューしました

Expedia Group verified review

This place has terrible room conditions need major renovations
Mary
icon-子どもと 一緒に
子どもと 一緒に
8.0
/10
18週間前にレビューしました

Expedia Group verified review

The front staff are very friendly 💯👏👏 however during dinner, there were no varieties and also drinks were not included, at least a glass of juice per person would work. I Also requested for a packed breakfast, however there was no menu to choose from, and also was packed without cutlery. My daughter accidentally scratched her face at the beach, we requested for a first aid or an Elastoplast, only to be told it was not available. At the poolside, we ordered chicken nuggets and lollipops but they were not well cooked. I called the waiter to send the food back to the kitchen, but we never saw the food again
続きを読む
Hasifah
icon-子どもと 一緒に
子どもと 一緒に
8.0
/10
19週間前にレビューしました

Expedia Group verified review

Rooms were clean the staff very welcoming and caring they were no nearby shops and air conditioning was so perfect
Duilio Diego
icon-
6.0
/10
19週間前にレビューしました

Expedia Group verified review

Funziona bene se hai un problema la signora lylian lo risolve, due grandi piscine e vicino ad una spiaggia pubblica, a 10 minuti dai centri commerciale
Kenya Oscar
10.0
/10
20週間前にレビューしました

Expedia Group verified review

Excellent staff and decent amenities
Enric
icon-パートナーと 一緒に
パートナーと 一緒に
8.0
/10
20週間前にレビューしました

Hotels.com verified review

Vistas a playa. Pereonal amable. Bar correcto.
Torben
icon-友人&家族 友人と 一緒に
友人&家族 友人と 一緒に
8.0
/10
22週間前にレビューしました

Hotels.com verified review

Alt var pænt og rent, værelset var fint med god terrasse og udsigt til havet. Der manglede en remote til a/c men personalet kom med den meget hurtigt. Meget behageligt ophold og kommer gerne tilbage.
William
2.0
/10
23週間前にレビューしました

Expedia Group verified review

The ocean was visible from my patio. I don't use spas.
Gabriela
icon-友人と 一緒に
友人と 一緒に
6.0
/10
25週間前にレビューしました

Expedia Group verified review

This hotel used fo be legendary. It is going through mayor renovations. We were given an unacceptable room at first and we were trying to leave but the manager made sure we were transferred to a much better one. We had a great time with the nicest staff, a great gym and classes every day.
Mariam
2.0
/10
26週間前にレビューしました

Expedia Group verified review

I was checked into the garden side of the resort upon arrival, which honestly felt like an abandoned section of the property. The bathrooms were outdated and in very poor condition & covered in mold and felt extremely unhygienic. The bedsheets were dirty, with visible stains, bugs, and insect shells. AC was also not working. I asked to get moved to a different room. Staff attempted to move me to several diff rooms, but they were all in similar condition. I waited over 2hrs before being placed in a somewhat better room (bedding wise). I was told that management would relocate me the following morning once other guests checked out on the other side of the resort. The next day, i was moved to a beach-view room, but unfortunately,the bathroom conditions wasnt any better. It just had a newer sink. Room service came in while i was sleeping. Which shocked me, bc I’ve never had that happen to me. Like why? BTW, None of the elevators were working. If you’re traveling with children, elderly, someone with a disability, or heavy luggage, be prepared to use the stairs at all times. Overall, this was one of the worst experience I’ve had. When I asked about leaving that same night, I was informed there were no refunds. I ended up spending as little time in the room as possible each day. There was nothing luxurious about this resort, it felt empty and lifeless, almost like a ghost town, especially compared to the nearby beachfront hotels. I would not choose to stay here again.
続きを読む
Paul
icon-
6.0
/10
26週間前にレビューしました

Expedia Group verified review

This place could be so much more with some TLC. The location and beach front position are lovely. Great grounds and spacious rooms but everything here needs updating. Decorating. Rooms. Appliances. A spa that is open when it says it is. The food in the restaurants. Juice that is juice and not some water based cordial. Unfriendly staff. I wish for a large developer to come in and provide a huge makeover but as it is I could not recommend it to anyone.
続きを読む
Alexander
icon-レジャー 家族旅行
レジャー 家族旅行
4.0
/10
29週間前にレビューしました

Expedia Group verified review

The rooms and amenities are in need of renovations. The level of services were mixed. However, the staff were friendly.
Ayan
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
2.0
/10
29週間前にレビューしました

Expedia Group verified review

The pictures shown in website is completely opposite of reality. Yes it’s water Front but the hotel is literally falling apart with mold everywhere. The hotel denote was dirty and cracked wood. Toilet not working, the bedsheet dirty. I don’t believe this hotel was maintained for the last 50yrs. It was completely nightmare. When you first come in, the staff make you sign a paper. - do not sign! We immediately checked out of there. We cannot bare to sleep in dungeon.
続きを読む
Warsan
10.0
/10
29週間前にレビューしました

Expedia Group verified review

Everything was nice and we liked
Martin
icon-レジャー
レジャー
6.0
/10
29週間前にレビューしました

Expedia Group verified review

Room wasn’t has advertised, no fridge, no Minibar, no hair dryer, also said it sleeps 4 but only had a double bed. Constant power and water outages. Some maintenance issues. Resort is starting to look tired. This is just a quick off the top of my head list.
Hikma
4.0
/10
31週間前にレビューしました

Expedia Group verified review

I have never been so disappointed at a hotel, I had to change like three rooms because the toilet flash was not working. They was an awful pipe smell of sewage in the toilet. customer service was appalling. The food was ridiculously expensive and was just trash. The Wi-Fi was a joke.
Zulfikar
8.0
/10
31週間前にレビューしました

Expedia Group verified review

Nice beach view room
Shahid
icon-レジャー 家族旅行
レジャー 家族旅行
2.0
/10
31週間前にレビューしました

Expedia Group verified review

The advertised superior room was not for 4 people, this was disclosed on check in, despite giving a call to the hotel reception a day before to confirm the booking of 4 people, on arrival the receptionist James was not courteous and asked me to book another room. Upon showing all evidence on my booking using Xpedia app and reservation at the hotel. The room was not clean. We checked out the next day early morning. The hotel staff are not professional and couldn’t even sympathize with our situation
続きを読む
1ページあたりのレビュー数
20
40