I enjoyed my stay at the hotel. Thank for the wonderful time!

Excelente servicio y pase 4dias súper bien

コンシェルジュの男性にとても助けてもらいました。ツアーやレストランのブッキングの他、最終日に部屋でなくしてしまったネックレスもみてけてもらいました。部屋はものすごく綺麗で、周辺の治安もとてもよく、またキトに行く際はこちらのホテルを利用したいです！

フロントスタッフは英語も話せて親切でした。共用部がとても良い香りでした。また部屋も広くて綺麗でした。エアコンが作動してるのかがよくわからず若干寒かったです。

道路に面して車の音が気になったが他は完璧

Great breakfast

The rooms and facilities are in excellent condition except the bathroom is weird. There is a step to climb into the bath tub which makes it exceedingly dangerous and the tub is very slippery. Since it is located in Quito , a high altitude area, when I suffered a high latitude sickness attack, i was unpleasantly surprised that the hotel has no oxygen tank for its guests readily available. Emergency medical ambulance waiting is 1 hour. That is a very serious health concern.

Excelente

Hotel location is very convenient, close to everything, restaurants, metro station, and most of all safe location. Staff members are helpful and friendly.

Trevlig och tillmötesgående personal!

I love this hotel I feels like home

Very comfy, modern spacious room. Nice breakfast options, helpful staff

Las almohada de la cama en mala condición

Amazing hotel always great staff and very helpful in everything

The HVAC DIDN'T WORK. They didn't move us. We got locked outside on the pool deck because staff did not keep the door open for us, no way to contact the front desk. The design of the bathroom is bizarre. A sink tucked into a corner with the faucet and control coming out of the left side wall. There was one washcloth for two people and no place to hang the hand towel by the sink. The pillows are lumpy. The elevator floors had a bad smell. No one to help you hail a taxi.

Delightful hotel & lovely breakfast. Very enjoyable stay.

Everything was great, staff, room cleanliness, the area, the room.

Great hotel and staff was very helpful and friendly.

I stayed at this hotel twice during my stay in Quito (once in the hotel portion and the other in the hotel section). I found the entire place to be very clean, modern, and convenient. The staff was accommodating, nice, and welcoming. The surrounding area felt safe and had plenty of restaurants, bars, and stores. I used the spa and had an amazing massage. It was too chilly for the pool, but the rooftop is great even to sit and have a drink.

The staff were very accommodating. Needed to depart for airport early in the morning and they prepared breakfast. Great location too.