総合評価とレビュー Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort

Ocean Views from Every Room and Steps from the Sand

For

Stay was very excellent

There are two properties with no clear distinction of the border Adults from blue waters cannot go over Hideaway side but Hideaway guests can come and dine and party on blue waters side. Do not make the mistake on relaxing as an adult on the Hideaway side. This is not communicated at check in. You will find yourself in confrontation with staff. Beautiful property. Great tasting food. Room is average, 3 star rating.

Breakfast buffet had a roach and my room was not clean at all

Great experience

AMAZING

We were not impressed with the food and how reservations were made for the restaurants. Staff kept redirecting us back to an app that didn't work and seemed inconvenienced when we asked for help. This was the first of many all inclusive that left me feeling negative about the food in general. There were some really great bartenders and servers and also some really terrible bartenders and servers. Overall, we really enjoyed the property and our 8 year old really enjoyed all there was to offer. The kid friendly games and nightlife made up for the poor experience(s) above.

A very enjoyable experience, butler service was great and the use of the hospitality room at the end of the stay was perfect. A good selection of food. Staff on the beach were cheerful and helpful especially Shaymar who met our every need whilst on the beach.

Very clean, authentic jamaican food, and great property

It’s really nice resort. We were three for four nights- service and facilities are excellentz

The buffet was wonderful with welcoming servers, Chef and staff. From the sushi, fresh fruit, ham, Jamaican food, cupcakes, everything was wonderful.

Staff very friendly

Great hotel.

Elevator out of service and room service very slow.

Rooms were clean and spacious. Food was excellent. Staff was friendly and helpful. Beach was walkable and safe, with security checking on people walking.

Great food, very understaffed and overworked staff. Not enough food, always ran out of selections very early in the day and night. Nightly entertainment was the worst I’ve seen on a resort, very low budget, terrible sound equipment. Royalton needs to do much better to compete with other resorts, it’s apparent that Management is restricting the food quantity and cheating out on the entertainment.

Overall I enjoyed my stay at the Royalton. Pros were definitely the food, beach and convenience of the smaller resort. I was very disappointed in the lack of friendliness in the staff. They were moody and quite unhelpful most times. We would call to have towels or water replaced in our room and they would never show up. There were certain areas of the resort that were not well maintained and looked dirty and unkept. Also the walls are very thin and conversations can easily be heard from one room to the next. I would recommend this resort, however you should keep in mind that there are some flaws if you are someone who has higher standards.

we did diamond club and our butlers were fantastic

We would NOT recommend coming to this resort. The first day the water didn’t work and they didn’t have an estimate of when it would be back, so we were left without water for showering, toileting, washing our hands or anything all day! It was awful! The room had a bad “rotten egg” smell and it was clear that the room was dirty. The elevators were extremely slow and there were only two. The resort is advertised as an “all inclusive” resort, but we had difficulty getting reservations for dining and when we did (2/4 nights after asking multiple times), we were forced to get certain dishes and it took over two hours to get our food. The food at the buffet was ok, but the taste was just off and not good. Overall terrible experience with dining and food. The only good thing about this resort is the pool area and staff members. I will never be coming back to Royalton.