We scheduled for an airport shuttle. After checking out, we enquired about the shuttle, Aya the receptionist said the car and driver were outside . Stood outside for a while, no driver, we went back inside, she said the driver was coming, after however long this was (probably 20 minutes) we were told that there was No fuel in the car and so they need to go buy fuel. We asked how long, she said maybe ten minutes. From the lack of interest, we decided to order a ride (yango) to take us to the airport. Secondly, I didn’t have t roll in my room for two days. I stayed for three. On my last day my key card wasn’t working, I went down for the same Aya to activate it, she said she had, only to go back upstairs and it wasn’t done. I needed to go back downstairs luckily I met a member of staff who opened the doors for me and took my key downstairs to get it reactivated