総合評価とレビュー Bintang Fairlane Home - The Heart of KL

ダブルブッキングで予約した部屋には、宿泊できませんでした。しかも他のオーナーを紹介され現金で宿泊代を支払った。また、私達だけでなく数組ダブルブッキングしてました。現在、予約金の返金の交渉中です。

This was a horrible experience for me. The property manager had asked me to check-in late because something was going on with the apartment, he wouldn't say what. I was finally able to check in at 5pm, I had no wifi and it remained that way for the next 4 days (until I checked out). I informed management since the beginning about wifi issues, very dirty walls and the refrigerator was not working, all fell in deaf ears. The only way to get a hold of management is through WhatsApp and they just leave you on "seen". Not worth a penny I wasted staying here. My advice, STAY AWAY FROM THIS PROPERTY.

Everything worst

Located conveniently at the heart of KL's hotspot & easy access to public transport. The place provide good wi-fi & great view of KL's landmark. However, the lighting of the place is a bit dark, a change of new light bulbs might help brighten up the place. The cleanliness of the place can be improved more.

厠所漏水，貨不對辦、好難與租戶業主聯絡，錯漏百出 本來話有早餐，查詢後他給我們選擇中餐食物及時間 但每天都只是送同一樣來、根本就不是我們所揀選的 而且每天都在我們離開後才送來，不是在我們指定的時間我們多數比指定的時間遲1小時才出門他也沒有送 這間住宿絕對不需要再選擇