価格に見合わない部屋。横柄な態度で怠慢なフロントスタッフ。全てにおいて低レベルのホテルだった。

I really liked it alot

Staff were amazing! So helpful. Beautiful setting for hotel, great location. Very difficult to leave!

Lovely hotel that has been style immaculately. The rooms were clean and spacious with great amenities. We enjoyed both pools but particularly the rooftop area which came with an infinity pool and sensational views. Our main gripe was the service around the pool and during breakfast. We were seated at an empty table and eventually collected our own cutlery, glasses and bottled water, despite staff walking past us multiple times. We had to remind them to bring us our menus and also take our order- this happened at breakfast and around the pool. During checkout we checked the invoice to see we had been charged for items we hadn't ordered during our time around the pool, to which we were quickly refunded. This is a lovely hotel however we expected a higher quality of service due to this being a part of the W group and sadly won't be returning unless the service improves.

Lovely hotel Glow bar a must for sunset

If you are looking for a hotel in a calm and welcoming location, you are in the right place.

Modern and stylish, the W is conveniently located in Santa Eulalia, a beautiful small town 10 minutes from Ibiza town. The rooms are well designed and comfortable. The staff is nice and helpful. The pool has a bar and a sun tanning area, although a little narrow with limited sun beds. The gym is well equipped and has everything for a serious workout. Breakfast is nice as well, although it’s “à la carte”, no buffet. Overall the W is a very good choice for those who want to relax in style.

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Nach dem Ärgernis beim Einchecken und dem schwierigen Start, dann doch noch eine gute Reaktion des Managements und es war dann doch noch ein schöner Aufenthalt

All absolutely amazing. Great great staff... but be ready... it is noisy (same songs all day til11 pm...). If you are OK with that. Must stay. We loved!!!

Uitstekend

Very nice but over priced Bread at breakfast needs to be improved

The balconies are a little close but it is cool. Our neighbor came outside and hung out with us since we were so close

Personale gentile e direttrice preparata,tuttavia quando si entrava nell’hotel si sente una puzza strana , poco gradevole, adatto ad un pubblico giovane e poco esigente

Well, I think the hotel has been labelled as five star by hotel.com I think this was quite deceiving from the hotel.com as this hotel does not qualify for five star facility. They had a problem with the check-in service. We were promised one room given another. The breakfast area was quite crowded and small. It does not satisfy the number of hotel guests and can impact on the service provided. The pictures provided were not compatible with the actual reality. There is no buffet service for the breakfast. Though people try to do their best. I think the whole system is not fit for such a process. I it’s best to label it as four star and certainly the pricing level was higher than the expected level.

Gorgeous hotel , very discreet but beautiful. Staff were all amazing and so kind and attentive. Pools were lovely. Will definitely be back !

One of the best hotels I’ve ever stayed at. Impeccable service. Incredibly clean properly. Amazing location. Facilities are first class. Can’t wait to come back

Breakfast included in the stay was excellent all of the staff were very attentive and helpful.

Bad aircon

Love the location , great staff and concierge services, love the restaurants and shopping next to the hotel