Missing hair dryer / iron and toilets

Habitación limpia, simple, personal amable. Buen desayuno

Great location! Great breakfast! But poor cable reception

Breakfast is a bit more varied and not always the same. The rest everything is excelent

Cleanness

Wifi was slow/bad and no air conditioning other than that everything was good

Excellent hotel Great staff Loved it!

Me despertaron a las 7am de un sábado golpeando la puerta para retirar el secador de pelo. Les manifesté que ese día iba a usarlo también y me dijeron ok. Para mi sorpresa 7:30am me llaman a la habitación a pedirme nuevamente el secador de pelo. Personalmente fui por trabajo y necesitaba descansar lo cual se vio afectado por lo que comentó anteriormente. A más de que hay un sonido constante de algún aparato en todo el piso 2.

Las personas de servicio estuvieron atentos a las necesidades de último momento

Perfect location and excellent service

Excellent staff

Stadia maravillosa en el hotel ambato . Staff muy amable y el holel muy limpio y muy bonito.

This hotel was very clean and staff was amazing. I gave it a 3 star because you have to call for an iron and hair dryer, they are not in room. I also did not like the fact there was no heater, fan or ac in the rooms and I like circulating air to sleep. Breakfast was good you can ask them to make you fresh eggs. Everyone was very nice and this hotel was super clean. I recommend if your okay with the no circulating air.

This hotel needs a renovation, it was good before not anymore, old furniture, old small tvs , simple is get in old

.

Customer service improvement

Excelente

Nos fascinó el hotel. Una vista magnífica. Comodidad, limieza, atención, etc, etc... Muy recomendable!...

Convenient

Personal muy amable