Staff were helpful and rooms were clean

Great staff. Somewhat distance from the town center (approximately 15 mins by transportation). Some of my time was spent on tours and eating dinner by the town square. Not much to do at the hotel. Most of your time will spent going to other destinations.

The staff at Charlie’s was exceptional and welcoming. We loved the breakfast and the room. My only complaint was the travel time and distance Charlie’s was from the town square.

Our flight was canceled at 8 PM due to bad weather. The staffs are amazing to get 9 of us at the airport, accommodated and attended to our needs. Kudos to all the staff and thank you so much!

Møblene var ekstremt skittene, dusj slangen til dusjhodet var ekstremt skitten. Vi måtte be om nytt sengetøy første kvelden da det var flekkete, men de kom og byttet med en gang. Veldig fornøyd med servicen og alle de ansatte. Frokosten smakte ikke dårligt men var lite variert da man kun kunne velge mellom to retter, og etter og ha vert der en uke så var jeg veldig lei frokosten. Ellers hadde vi et veldig bra opphold der og hadde ikke vert redd for og besøke der igjen😊

Room - 10/10 for cleanliness 👏 Staff - 100% professional and friendly 👏 Breakfast - 10/10 best taste ever 👏 Shuttle service - 10/10 for always being early or on time 👏 I will be back and stay in Charlie’s El Nido again and again! 🎉👏👏👏

Shuttle service and friendly staff. No elevator

I and my family enjoyed our stay at Charlie’s El Nido. No complaints: The rooms were spotless. The staff were all so helpful and accommodating.

Everything is convenient. Rooms are great. Staff is wonderful. Service water is always easy to get. Great restaurant. Clean room and pools. Shuttle service was convenient. I just wish the hot water lasted a little longer.

Charlie’s El Nido was an absolute gem. It’s not on the water but it is only a 5 minute drive to the nearest beach and very close to the airport. The pool was crisp, the facility was well maintained and the rooms were great. We did have a suite but still, what we had was quite nice. Especially compared to some other properties around the area. My extended Filipino family also loved their breakfast stating it was very good. They offered a variety of Filipino classics along with pancakes and eggs for a more westernized (American) breakfast. We will definitely consider Charlie’s again for a return visit.

The hotel has very efficient staff with quick, no-hassle check-in. The room assigned to me was clean but was located in one of the hotel's wings that required a short (down) stair to reach. It has a front balcony that was slippery from the rain. I will not recommend this hotel for those with mobility issues. There are, however, many pluses for most guests. The staff is very attentive and engaging. Their shuttle drivers, in particular, are very accommodating without sacrificing efficiency. They have a regular run to the El Nido city center, allowing their guests to join island-hopping tours without the additional cost of the ride to the tour's departure point. They also have a scheduled trip to and from Lio Beach- an excellent free beach that those visiting El Nido should not miss.

Our stay was impeccable . The staff were so kind to help us with the airport and shuttles. They even got us a private driver. We had an incredible experience.

I like the location-very close.to the airport. It is a bit far to town but we didnt mind. The hotel was quite, clean, had the necessary amenities such as pool and restaurant. The hotel does provide shuttle to Town but very limited, so we had to ride the tricycle for the most part. The only negative I can say about the hotel is the room smell- its a bit musty especially if the AC is not on. Overall, we liked the hotel. As I mentioned if you like to be close to the airport and want a quite environment. this is the ideal hotel.

Our stay at Charlie’s El Nido was absolutely wonderful and truly exceeded expectations. The rooms were perfect — clean, comfortable, and thoughtfully designed. The bathroom was spacious and modern, and we loved having a balcony overlooking the pool, which made mornings and evenings especially relaxing. The restaurant was fantastic. Breakfast every day was excellent with plenty of options to choose from. The omelet station was a highlight, along with fresh fruit selections, a variety of hot dishes, and fluffy pancakes made fresh upon request. Everything felt fresh, well-prepared, and enjoyable. What really made this stay special was the staff. Every single team member — from the front desk and restaurant staff to security and transportation personnel — was incredibly friendly, welcoming, and genuinely helpful. Their hospitality made us feel comfortable and well taken care of throughout our stay. The hotel amenities were great as well, including a full bar, gym, and a beautiful pool area that was perfect for relaxing after island tours. Overall, Charlie’s El Nido is a fantastic place to stay, and we would absolutely return. Highly recommended for anyone visiting El Nido!

The hotel is fairly new, clean and with a nice pool area. The staff is attentive and helpful. You can book all tours directly with reception. The room is spacious and comfortable. However, the air con has some very strong lights which blink overnight, disturbing your sleep. The roosters next door were also a natural alarm clock we did not want to have in our holidays. Although fresh, the buffet breakfast was more like a continental type and could have a bigger variety of western food including cheese and cold cuts. Lastly, the shuttle times to the city and Lio beach were very limited (once in the morning and once in the evening), so we had to pay for a Tuc-tuc to get to those places nearly every time; it would be great if the shuttle ran every hour for guest convenience. Overall it was a great stay.

This isn’t far from town proper , and they offer a few shuttles per day into town or the beach. I highly recommend Lio beach , sunset is amazing, and so much good food to enjoy. We rented a room with pool access which is the only room I’d ever book. It was so nice to go to your balcony and swim whenever you wanted. Room service was so amazing. We sued the fridge to stick up on drinks as theirs only a small store nearby with limited selection. The restaurant was great, many options. You’ll enjoy the breakfast and prices. Staff was so so amazing. Would stay again

Everything was excellent - accommodations were beautiful and renovated. The service was top notch. They were so kind, respectful and helpful.

Brilliant and absolutely stunning hotel with the most wonderful staff that make you feel very welcome to the island! Very near to lio beach but not walking distance from the main town. The hotel helps you get tricycles there though with ease.

Clean, updated room. Shower could have been a little cleaner. Staff was absolutely lovely. Amenities were great, nice pool, outdoor shower, decent gym, kitchen made great food. Very close to the airport and Lío beach. Quiet at night We did get stomach issues during our stay, though we tried to be very careful. Cant say for certain it was due to food at the hotel but be wary of the water while you shower, no ice, only bottled water, only cooked food, etc.

Fantastic stay here for 4 nights