7.6
良い!
18 件のレビューより
清潔さ

9.0

快適

8.2

サービス

8.4

旅行者のレビュー Grand Royal Swiss Hotel

1ページあたりのレビュー数
20
40
トップレビュー
jeffrey
icon-ビジネス&レジャー
ビジネス&レジャー
10.0
/10
144週間前にレビューしました

Expedia Group verified review

This is an expertly run hotel with an amazingly friendly, helpful and attentive staff who speak excellent English. A nice, safe resort that westerners will feel at home visiting.
Valerie
icon-出張
出張
10.0
/10
178週間前にレビューしました

Expedia Group verified review

Lovely place, friendly staff, and the food especially the fish was amazing.
Edgar
icon-パートナーと 一緒に
パートナーと 一緒に
4.0
/10
191週間前にレビューしました

Hotels.com verified review

Music was blasting restaurant ( banquet going on ) we were in room 205 .. the party didn't stop until 2am Then next morning the music started back at 7am
Valerie
icon-レジャー
レジャー
10.0
/10
210週間前にレビューしました

Expedia Group verified review

Great value for your money and very serene
Daniel
icon-出張
出張
10.0
/10
223週間前にレビューしました

Hotels.com verified review

Amazing
Verified traveler
icon-出張
出張
8.0
/10
275週間前にレビューしました

Expedia Group verified review

Front desk staff were excellent, check in and out were seamless. Waitstaff in the dining room are inattentive and preoccupied
Verified traveler
icon-レジャー 家族旅行
レジャー 家族旅行
2.0
/10
335週間前にレビューしました

Expedia Group verified review

Hotel staff are horrible with managers being the redeeming entities. Without the managers, the staff(specifically front desk staff) run rogue, quoting different prices for the same room and coming up with stay rules on the fly. Disappointing to say the least. Horrible customer service , mediocre food and terrible rooms. The air conditioning did not work and the hot water was spotty. The rooms have no outdoor facing windows. Windows face indoor corridor. Horrible. I would not recommend this hotel.
続きを読む
Verified traveler
icon-出張
出張
8.0
/10
347週間前にレビューしました

Expedia Group verified review

Great staff and facilities - location a bit far from Kisumu but peaceful.
Lutta
2.0
/10
353週間前にレビューしました

Hotels.com verified review

Overall comfortable. Our meeting was facilitated very well.
Andrew
10.0
/10
357週間前にレビューしました

Hotels.com verified review

GREAT TRIP
Verified traveler
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
8.0
/10
372週間前にレビューしました

Expedia Group verified review

Check in was slow. It took me over 30min to check in. The property is great and a good place to relax. However, the pool is at the conference area and one might not enjoy the swim if there is a meeting in progress, which means swimming is limited to evenings after most meetings are done
Alex
8.0
/10
382週間前にレビューしました

Expedia Group verified review

Secure hotel in attractive grounds. Rooms are large and well appointed. Staff helpful and friendly. Occupancy seemed low though which detracted from the ambience.
Verified traveler
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
8.0
/10
386週間前にレビューしました

Expedia Group verified review

I lost a smart phone, a power bank and international socket adapter
Mark
8.0
/10
407週間前にレビューしました

Expedia Group verified review

The Grand Swiss Hotel is a taste of luxury at a good price.
Andrew
10.0
/10
424週間前にレビューしました

Hotels.com verified review

They went out of their way to ensure that you are comfortable. Similar to a 4 star hotel in the USA.
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1ページあたりのレビュー数
20
40