I tried to call them from Japan because I wanted to make sure that the shuttle bus would come to the airport to pick me up . However, the phone numbers are old, and I have never got to reach them. Shuttle bus never showed up when I have arrived at the airport despite the fact I have booked the shuttle service when I booked the room on this hotel. I am no satisfied with this hotel service

到着時の空港送迎で1時間以上も待ったのが残念。 レセプションのスタッフも英語が話せる人とそうでない人の差が激しい。 ホットシャワーも出ると言われたがほぼ水でシャワーを浴びるのが辛かった。

Many facilities are broken and never fixed.

ロケーションは良く、都心近くの割に閑静。近くに中華料理屋とスーパーあり。 朝食はオムレツを作ってくれる、炒飯がある等、そこそこよい。 部屋は少し古く、お湯がしっかり出ないのが難点。

I read the other reviews and thought it was not too good, but suprise me, it is a very good hotel indeed. Don't expect to live in a 5 star hotel in Addias Ababa, this hotel is good for value. Nothing bad at all.

チェックイン時に予約の確認に1時間もかかり、チェックアウト時にはクレジット払いができていないと支払いを求められました ホテルズドットコムをフロントの誰も知りませんでした スタッフのサービスは良かったです

Godt renhold, fantastisk personale, enkel men grei frokost, sentral beliggenhet med gode turmuligheter i elveparken.

Il complesso edilizio ha 2 facce ,una obsoleta,ed un altra nuova, io ho soggiornato dove hotels.com mi dava disponibilita , la prima. Inoltre avevo una camera Deluxe,ma mi diedero una classic, ed avevo la colazione ,negata dal manager. La mia camera wra vecchia ma x me non e' un problema, il punto e' ,loro dicono ci sia l acqua calda, ma non è vero. Ho chiesto subito l intervento del manager che invia un tecnico alle 1040a.m., al mio ritirno alle 8.30 p.m. riscontro non c e acqua calda ,ed il boiler e palesemente rotto.in piu non c e pressione dell acqua calda Al mattino seguente stessa storia. Morale: mentono ai clienti x farli soggiornare il piu possibile. Ho le prove anche dal fatto che il giorno dopo mi propongono camera sul lato nuovo a 55 usd al di, 4 volte di piu. MENTIRE E' INACCETTABILE. ho subito lasciato la struttura. Ethiopi gentilissimi in generale, mentire non va bene a nessuna latitudine. Non faccio mai recensioni negative, ma stavolta è DOVEROSO. MI DISPIACE

The internet is good. Airport shuttle was not available.

Breakfast choice was very good & restaurant staff lovely.

Odotin parempaa huonetta. Jääkylmä lattia, suihku ei toiminut.

Always a bit of a "faded glory" kind of a vibe about this place, but it's still a splendid hotel for a decent price.

Hotellet ligger i et sentralt område, ideelt for å utforske byen. Det trenger oppussing, siden rommene er veldig gamle. Svømmebassenget må betales separat og er ikke inkludert i hotellprisen.

The staff was great, very kind and helpful. Nice breakfast. Perfect location.

Breakfast menu was fresh, but items were very limited. Employees are nice.

Alla i personalen var vänliga och hjälpsamma. Jag har trivts. Lugnt hotell med tillgång till simbassäng. Bra mat och gott kaffe. Jag är så nöjd.

SUPER NICE.

Ich bin sehr begeistert, und dankbar.

I didn’t like the lack of knowledge of the reception staff about booking with expedia. I resented the fact that my credit card details were asked to verify my booking on the day of checking out. They had all week to do that. I had to show them the receipt on expedia account on my mobile.

It's the end of winter time and the rooms were cold. The hot water does not come on after 11pm sometimes. It's only one key so housekeeping can't clean your room when you are out. Walls are very thin because I can hear chatter. Staff are quite lovely, helpful and friendly. Food is very good. Location is ideal for going to your business meeting or for site seeing this beautiful city Addis Ababa.... Lots of incredible history to soak in for the first time.