Availability to ice with breakfast would be great. The shower had mold and the ice machine on 3 didn’t work.

Very clean. Staff was friendly.

Nice location!

We stayed in a suite and we loved the room size. The beds were fairly comfortable and having 2 bathrooms was very nice with 4 people. However, the room was not maintained very well. The room light in the master did not work, the kitchen table had a large chip in the top laminate covering, and the TVs had few working channels. We had to log into our own streaming account to watch TV. For the price of staying in a hotel, you should have TV channel options already included. The breakfast was awful. Most places have eggs/omlets, pancakes/waffles, fruit, cereal options, yogurts, baked goods, ham, and sausage links daily. They did not offer most of these options. We were told there was ham offered but we never saw any and we were down there no later than 1 hour after the start time. There were no pancakes, sasauge links, or baked goods offered at all. The limited options were not refilled regularly or sometimes not refilled at all. The food that was supposed to be warm was always cold. Also online we were told the pool was available, however when we arrived we were told the pool was still closed. This should have been updated online so people could find another hotel with a functioning pool. We were charged for parking. This is ridiculous! A person pays a lot of money to stay in a hotel so the least they could do is let you park for free where you ALREADY PAID for a room. It is not a small parking fee either! Overall, I would not recommend this hotel at this location.

We checked in after 9pm and had to use the door bell to get in. It felt very secure. There was a parking garage to park in so you didn’t have to park on the street, that was great. The floor plan of our room was spacious and very accommodating to a lot of situations. Breakfast was great! Lots of options! Only struggle, no hot tub, and the pool closed way too early. On Saturday it was closed before 10pm.

Did the assistant manager call to set up my refund for the stay? I spoke with the assistant manager yesterday and he said he would call you to get the refund done. I was very dissatisfied with our stay.

Breakfast is terrible. Everything is a sugar bomb and the only fresh fruit they offer is a red apple. During our four day stay our room wasn't cleaned once, even though there was a sign that said it would be cleaned every other day. At one point we asked the cleaning lady about our room and she said we weren't on her list so maybe tomorrow, but that never happened. We had to change our own trash and hunt for more towels. Location is convenient.

Staff was great, a couple things in the room were broke, the shower was a little messy. But it was a very nice stay and room overall.

Great stay close to the cancer buildings

This has honestly been one of the worst hotel stays I’ve had. The pool was closed, and breakfast was extremely disappointing. There was almost no food out both mornings —no forks one morning, no milk (only strawberry milk), no apple juice, no bacon, no chicken, and no waffle mix until I asked. Even then, the waffle maker timer didn’t work. The only items available were biscuits, eggs, and sausage I jave stayed at this brand hotel before and I know theh usually offer more like the bacon and chicken and chessy eggs omlets and croissants. top of that, this trip was for my 4-year-old son’s birthday. THATS why a big part of why we booked here was for the pool, but I was not told it was closed until I arrived. I feel like guests should be notified of things like that ahead of time so we can make other hotel arrangements if needed. I was told I could go to hotel next door and use the pool at that hotel, if that was case I would just book a room there. In my room, there was no shampoo or body wash, and I had to ask housekeeping who was luckyily in the hallways to bring me more. I also requested extra pillows and was told there weren’t any, but the staff member didn’t even check before saying that. Overall, the experience has been very frustrating and far below expectations

Staff is so friendly and helpful

Did not get my room clean

Front Desk Staff was absolutely awful and hotel is more run down than shown in photos. Breakfast that is included in stay is barely edible. Once again front desk staff is absolutely awful they will do EVERYTHING in their power to make things difficult for you, inconvenience you, lie, and most importantly NOT HELP YOU.

We had a family member in the hospital next door and this location was very convenient. Ample parking. The room was very clean and well set up. Breakfast was very good. As for the Staff,each and every member of the staff we talked to were all so friendly and helpful. I would stay there again and i will recommend

My room was clean.

Nice location, easy to get to downtown or head to the west side of Omaha.

Our bed was a little too hard but everything else was great! Front service desk guy Jeff was super helpful on restaurants picks & very friendly. Made check in easy!

I usually stay at several of the home 2 suites. Really enjoy them and plenty a room plus your little kitchen. Really enjoy staying at all of them I’ve stayed at. A lot of them.

Great room! Very clean and spacious

Clean, affordable hotel. Only complaint was lack of bathrooms around the hotel. No bathroom near the fitness center.