スタッフが非常に親切に対応してくれました。部屋も清潔で快適でした。

設備が新しくお湯もちゃんと出るので、よかったです。 隣が学校か幼稚園かで、昼はうるさく感じますが、ほとんどいないのであまり気になりません。 スタッフは良い人とダメな人の差が極端でした

サウナもあるしジムもでかい！ホテルもキレイで驚きました。オススメです。

お湯が熱いのしか出ず、シャワー利用出来ず。トイレのプッシュ式ボタンが元に戻らず、水が流れ放しで深夜係員を呼ぶ等トラブル多発

値段がリーズナブルな割に四つ星らしく新しく豪華で清潔でした。旧市街からも10分と食後の散歩の範囲内でした。思ったよりプールが小さいこととパラソルがないこととバスタブがないことがちょっと残念でした。

The staff was so friendly and helpful! They gave lots of great recommendations! It’s a 15 minute walk to old town but we enjoyed the location! Very quiet at night.

N/a

Alt var fint. Meget venligt personale, meget rent og god humor ift. at være hetero friendly? Dejligt med lille altan. Prøvede ikke spa men tænker en sky bar ville være super om sommeren. Er man sart ift støj kan tennisbanen som nabo måske være generende.

Clean and efficient stay - room was lovely.

Små rum annars ett mycket bra hotell.

Happy we chose this hotel. Staff is very helpful and pleasant. They helped us with recommendations and directions to take the train to Zumaia and Hendaia, tapas and dinner recommendations. Hotel in great location, 15-20min walk to old Town or Gros area. Great experience. Would recommend.

Excellent hôtel

Great hotel, spacious room nicely styled. With bathroom etc being at angles it is quite tricky to navigate in the dark if need to during the night. Spa is a nice feature to have in a city centre location. Staff extremely helpful and friendly would stay again.

A equipe de funcionários foi agil e atenciosamente. Quarto de bom tamanho e limpeza perfeita. Com certeza voltarei ao Axel.

I absolutely loved everything about this fantastic hotel!! The staff was amazing, the location perfect, one of the best breakfast buffets I've had and my room was really nice. I loved the roof deck for having a glass of wine and star gazing. I didn't take advantage of the spa but I heard nothing rave reviews from other guests. The staff was so great....got me a taxi in minutes every time I asked. I would stay here again and again. Thanks everyone for a wonderful visit!!

Litt spesielt hotel bra frokost testet ikke kondomene som lå klar på rommet.

The Axel Hotel was an excellent choice for our stay. It boasts a prime location, attentive and accommodating staff, and luxurious facilities that made the experience truly enjoyable. San Sebastián itself is an incredible city that has everything you could want in a vacation destination. From beautiful beaches and fascinating cultural landmarks to lively bars serving a wide variety of pintxos and exceptional restaurants, it’s a place that effortlessly combines relaxation, entertainment, and gastronomy.

Chambre impeccable personnel sympa petit dejeuner parfaitkd

Great

Spa area was a fantastic option, staff were super friendly. Only fault was the beds were quite uncomfortable.