My room was spacious, clean and comfortable. I had a fan, hot water and even a balcony. The restaurant upstairs was fantastic helping me navigate their menu with food allergies. The rooftop views and coffee makes my soul happy. The staff were attentive and ensured all my needs were met. When the city power went out they had a generator ready to go. They can organise laundry as needed and Hannington was available no matter what I needed and Aisha was always attentive. The rooftop restaurant is handy for catching up with friends while staying there. The location makes it easy to get everywhere in town. They organised a day trip to Sipi Falls and transport at the end of my stay. I will definitely stay again.

Perfect. Many thanks to all the staff.

Not our first time, and deff not our last stay at Casa. Friendly staff, cozy roof top restaurant with amazing views of Wanale Hill, always clean rooms and perfectly situated on a quiet street near the city center. At Casa they always offer that extra help to make your stay in the wonderful city of Mbale worthwhile. Thank you so much for having us.

Hotel was comfortable and secure. Staff are all very friendly and personable.

Very kind manager, Cathy was so lovely! I enjoyed my stay very much and extended for another night. Highlight was the rooftopbar with wonderful view to the suburbs of Mt.Elgon!

Staff is excellent! Love the view at the top and the breakfast with the cappuccinos

I have stayed at Casa many times and am very comfortable there. It is very reasonably priced and a very good value. While not fancy, the rooms are clean and comfortable and the staff very friendly.

Originell und für afrikanische Verhältnisse gut ausgestattet und sauber, Frühstück ist etwas kompliziert organisiert.

Always nice to stay. Thank you guys! Tobi&Andy

Very friendly welcome, lovely view from the rooftop terrace. Unfortunately at the moment the road outside is being dug up so it is quite muddy.

Clean, modest accommodation with very friendly staff and a good American-style restaurant with good coffee on the roof. Wifi was reliable. Each of the 2 times I stayed there, they were surprised to see me (in spite of a pre-paid reservation), and put me in the 'last room' with an offer to switch on the second day. During my second stay the room was downstairs next to the kitchen, dark and hot. When I complained, they 'found' a better room on the main floor.

This place is really the place to stay for travelers on a budget. It has a great roof top bar restaurant that is frequented by travelers and local alike, which makes it fun and unique. The hotel definitely needs some maintenance. The toilet in the first room I got didn't have a tank top so it had been covered with aluminum foil!

Construction ongoing and really loud at night (dogs barking all night and loud music playing)