Despite the Expedia reservation showing "Free breakfast" as per the attached photo, I was told while having breakfast that "this package does not include breakfast, so you need to pay for it." Although I showed the photo, the front desk staff had an unsatisfactory attitude. I feel very displeased

My aircondition was working. My room's walls were very dirty but I was in the cheaper room. When the walls are dirty it makes you wonder if the bedding is clean too, however it smelled okay and looked okay. I think next time I will not go to the Junior room and see how the bigger rooms are.

Very clean and modern rooms. They have everything in the hotel, you wouldn’t need to leave. Staff is very professional

Everything

Camere da un 2 stelle reale . Prezzo altissimo confronto alla qualità. Essendoci poca concorrenza rimane forse il meglio in città.

later

The rooms were spotless and staff was extremely nice and helpful

Wij verbleven afgelopen weekend in Eusbett Hotel en we hebben een erg prettig verblijf gehad. Het personeel is bijzonder vriendelijk en altijd bereid om te helpen, wat meteen zorgt voor een warm welkom. Het verblijf en het eten waren voor Ghanese standaarden echt prima. De kamers waren netjes en comfortabel en de maaltijden smaakvol en verzorgd. Kortom: een prima plek voor een ontspannen verblijf met uitstekende service en een gastvrije sfeer.

Horrible experience. They claimed that even though I was able to make a reservation via booking, they had no room available for me. They insisted that I cancel but couldn't guarantee a refund. When I insisted they either give me the room or refund the money, they offered a room which was in horrible shape, with a broken A/C. Never again!

They are very professional,I recommend

Stayed at the EUSBETT annex... Staff doesn't seem to know the place exists, rooms STINK, AC doesn't work, hot water doesn't work, even no running water on my last day. I won't recommend the annex to anyone

It all good

Stay was generally good. Need to pay attention to maintenance, my bathroom was falling apart

Not good at all. I was put at the old building near Goil The wifi wasnt working and i had to make several trips to the lobby of the new hotel to comnect with my family since i have a foreign line.

Free breakfast everyday between 6:30 am and 10am, very friendly staff . No outside food allowed is a minus for me so you are forced to eat their food only while at the hotel. There’s an ATM right outside of the building that converts your currency to cedis Straight from your account. I would’ve given a higher rating if I didn’t have issues checking in they couldn’t find my reservations and didn’t seem to care that a paying customer was waiting for something that was already paid for until the manager showed up which took several hours. There plenty of cabs in the area for easy transport

Hotel is nice but needs updating, air conditioners weren't working in some rooms and TV/Dstv not working

Good hotel. Would come back.

It was too noisy and the their service took soo long to service food

Our stay wasn't good, the front office staff was rude and unpleasant. The person helping us choose our room was a nice gentleman though. They had us change multiple rooms in multiple buildings because they ran out in the main building. After finding us a room, at breakfast they said our room didn't come with breakfast because the room wasn't worth what i paid for. Also i wasn't refunded. All in all they need to do way better. I will not be staying here again anytime in the near future.

On arrival at the hotel i was told my booking can not be found after paying at axpedia website very disappointed and i will never go back or recommend to anyone. Staff were not nice