何度も利用させて頂いております。 サービスもよく、施設もとても綺麗です。 413のお部屋のチェアがグラグラでした。 前回4階のレンシレンジが壊れていましたが 今回は新しくなっていて良かったです。

スタッフが親切で依頼事項にも迅速に対応してくれた。 部屋も広くリラックスできた。

朝食の種類が物足りなかった。

サウナ風呂が有れば良かった

ゲレンデ近くて便利

スキー場も近く乾燥室があったのも良かった

朝ご飯が美味しく、スタッフさんのご対応も良く静かで良かったです。

お世話になりました。

スキー場近くなので乾燥室があったのが良かった。 お風呂が狭いので数人入ると体を洗えない。

お正月早々ありがとうございました。

Room was warm, clean and breakfast is good

About a 5 minute walk from the main gondola at Tsugaike Kogen, and a 15 minute taxi ride from JR Hakuba station. Overall I would say the location is very good if you are looking for proximity to a ski resort without the late night hustle and bustle of Echoland/Happo One. Tsugaike Kogen is a very beginner friendly resort. Also closeby to the Hakuba Valley Shuttle (7 min walk). Restaurant selection in the area is decent! The public baths in this hotel are relatively quiet during off peak hours and a nice treat after a ski day - but with the size of the indoor and outdoor baths I can imagine it can feel crowded once 6+ people are there. The rooms are a very nice size and very clean. Bed is a bit firm but overall a comfortable stay. Daily breakfast is nice and offers a small variety of foods - mostly Japanese foods but some western items as well (cereal, french fries, yogurt, bread).

Rooms are good. Great location for buses for the Tsuga resort. Good food around. Staff is great. I'm 6'5" so toilet was tight for me. But other than that I enjoyed my stay

First time staying at Granjam. Absolutely delightful. Room is clean, spacious and hotel staff are all thoughtful. Be sure to check out their daily dinner set menu...best japanese meals we have ever had!

I love this place

Very impressed how clean the bathroom was. I forgot to inform the staff that I am a vegetarian but they did help to give me something to eat and I appreciated it.

The hotel room is very nice and clean. Also very convenient for skier as there is separate ski locker and dryer room entrance after you back from the ski resort. The dinner and breakfast is impressive and delicious! Last but not least, there is onsen in the hotel which refresh us for the next day’s snowboarding.

Good hotel

Onsen was great

Very close to the ski mountain, dinner/breakfast also good quality.