Excelente y súper amables

The pools were open except the one giving on quinta avenida.

Great location, great suite with personal pool access. Parking was not easily accessible but there was a parking lot the next street up. Nightlife is busy so if you are wanting to see early it is very difficult.

Great location, very walkable to great restaurants and beach. Major issue was housekeeping came once on the second day of a 6 night stay. Troubles with garbage piling up ( was a kitchen suite we good garbage) and consistently damp towels etc. We did ask twice and were told they’d come but never did. Took our own garbage out to the hall where it sat for two days until we left. Beds and couch rather hard and uncomfortable but rest of room and pool area was nice

Excelente, súper amplio, muy completo y buen precio.

Love the property. Very unique and the personal very attentive. Thanks so much!!!!

Great location good side of the home needs more linen and kitchen supplies. We were unable to cook anything because there wasn’t enough kitchen ware. Toilet flooded.the pools need maintenance and painting (upkeep) otherwise great location

Pool are not clean

No tiene estacionamiento como dice y no tiene internet

Muy buena ubicacion perfecto para familias cerca de muchos restaurantes bares

The only issue we had was that they did not go and clean the place while we were there.

WiFi and AC is the room was not working and no one was available at front desk.

Muy cómodo departamento, para estar con toda la familia !

The property is in a great area, but it was dirty all hallway , and it was not a Hotel, there are apartments for rent and the kitchen was not fully, the first day I told the receptionist that was dirty and the Pool was not good , but never seen someone cleaning

Exelente hotel. El único pero que le pongo es el tema del parqueo, ya que no hay libertad de movilización por estar dentro del área peatonal. Hay que estar pendientes que no los vea la policía para poder sacar y meter en vehículo.

Excelente atención, muy agradable la estancia , muy tranquilo, en buenas condiciones, amplio espacio en la habitación

Absolutely loved it! The room was amazing. Agree that the pool area could use a bit of a facelift but is still very enjoyable. If we go back to Playa del Carmen, this will be our hotel of choice. We may go back just to stay there again.

Muy buena ubicación, lo malo la movilidad con el vehículo, el estacionamiento no se puede ocupar hasta cierta hora, por el flujo de turistas lo que t hace pagar otro estacionamiento mientras da la hora.

Check in at 3 but took almost a hour to get checked in then room still wasn’t ready said it was just missing towels which they never brought and would be ready in 20 more mins. Trying to reach front desk wasn’t easy nothing left in room about Wi-Fi or how to connect with the property about any issues good thing we had our own towels. Pool area/hotel definitely needs some updates. I won’t be staying again.

The location is great and the room was spacious but it was also dirty and not well maintained.