新しいホテルで外観も綺麗なのですが、新しいせいか従業員のミスやエクスぺディアとの契約条件の勘違いも 多く残念なホテルです。 1つ目　空港からの送迎無料とありますが、有料でした。それも普通のレートの倍以上の金額です。ホテル側の言い分を聞くとエクスぺディアとは送迎の手配はするが、無料という契約はしていないとのことでした。エクスぺディアの条件には空港からの送迎無料と書いてあります。 2つ目　チェックイン時にデポジットとして１０万ナイアの預け金をカードで行いました。チェックアウト時に現金で払うからキャンセルしてくれと頼むと、それはできないの一点張りで余った分は現地のお金で振り込むということでした。カードだと換金レートが悪く、日本に帰る時なので、現地のお金も必要なく最悪でした。

The room smell stale and doesn't have a smart television. Elevator was nasty very horrible smell of damp.

The breakfast was superb as usual. The cleanliness as deteriorated a bit at least for the room i stayed in. The staffs are very friendly and always helpful.

Clean room

Hotel was okay, a bit pricey. Bed was very nice. Shower could be better in terms of pressure. Pressure bad. Water was lukewarm even after you leave it on for minutes.

Nice hotel , but some amenities need to be maintained or changed The breakfast options are also very limited Otherwise that it’s a nice clean hotel

amazing staff

Great location, relatively clean rooms, nice customer service, decent breakfast,great value for money

Humble staffs

Room was clean, staff was impeccable.

It’s a decent place. This is my 5th stay here and I’m quite content. Close to the airport, clean and quiet.

Yes.

Best hotel in its category

Excellent

Room clean, staff courteous.

Yes

Had a great time at the hotel. Staff were very friendly, professional and courteous. My room was very clean and hotel is very safe with armed security guards at the gate 24/7. Will definitely stay here again. Thanks!

The service was okay, the only observation is the size of the room is small, also the footmat at the bathroom is brown color and it makes it look dirty even when it’s clean. You can do better by changing the footmat in your bathroom

The staffs were amazing, they are very friendly and prompt to attend to issues. From the porter, cleaners, restaurant to the receptionists they all worked tirelessly to make sure the guests were happy.

Good experience!!!