HOTEL STAFF WAS VERY HELPFUL AND PROFESSIONAL

Execelente atención, instalaciones x mejorar esta de piscinas, menú desayuno buffet un poco limitado

Best

The service was excellent, everything was very good

great hotel

Great hotel, very friendly. Good breakfast.

Clean rooms. Nice ataff

Great experience!

Extraordinary experience

Quiet rooms. Very comfortable king size bed. Good water pressure.

Habitacion limpia, servicio excelente, en el spa no se ruvo el personal suficiente el dia domingo

We had a lovely stay. The rooms were very clean and the staff were very kind and helpful. The art around the property is worth exploring. The spa services were luxurious and and a highlight of our stay.

El desayuno buffet

Buen desayuno. Buen circuito de piscinas pero no es un spa para relajarse.

Maravilloso lugar, todo perfecto

Spilled a bit of bottled water on one of the tables which turned to a water stain. Hotel wanted to charge me $50 to fix. I fought back and they brought the charges down to $30. Really? I removed most of the water stain, but these places know when someone from the US stays in their hotel and try to find ways to exploit you. The problem would have been resolved with some wood cleaning spray if I had any… Stay away from this place!

Maravilloso Hotel

En general, nuestra estancia fue estupenda; disfrutamos mucho del hotel. Es un hotel moderno con excelentes instalaciones, como el restaurante y el spa, que incluye piscinas y baño de vapor. Sin embargo, al llegar, nos asignaron una habitación ruidosa debido a la proximidad de bombas de agua, lo que nos impidió dormir bien, así que le pedimos al recepcionista que nos cambiara de habitación. La única persona disponible en ese momento era el guardia de seguridad. El guardia de seguridad fue muy amable y nos ayudó a cambiar a nuestro personal a la otra habitación que solicitamos, ese fue el único inconveniente que tuvimos.

Good value for the money

Hotel located within walking distance to town. Staff was great and the food was excellent. We had beautiful views of the Chimborazo. Will definitely stay there on my next visit to Riobamba. Also the spa and pools at hotel were awesome.