7.8
良い!
190 件のレビューより
清潔さ

8.6

快適

8.2

サービス

8.4

旅行者のレビュー Polo Santa Monica

1ページあたりのレビュー数
20
40
トップレビュー
Ryoma
icon-レジャー
レジャー
10.0
/10
76週間前にレビューしました

Expedia Group verified review

まだ近隣でも新しいホテルのようです。空港から、道が空いていれば10分です。逆に有名な広場などクスコの主要観光地は徒歩だと1時間くらいかかってしまうので、Uber必須です。また、飲み物やお菓子を売っているお店も近くにないので、街に出た時に買いだめが必要です。
Verified traveler
icon-友人&家族
友人&家族
10.0
/10
109週間前にレビューしました

Hotels.com verified review

友人との旅行でお世話になりました。スタッフの方はどの方もとても親切で、部屋も清潔、広くて使いやすかったです。 WiFiも、シャワーのお湯の温度も安定していてよかったです。 ただ、シャワー・バスタブとベッドスペースが別れておらず同じ空間にあり、少し使いにくい部分がありました。 でも、総合的にとても良いホテルだと思います。
Edwin
icon-出張 友人と 一緒に
出張 友人と 一緒に
10.0
/10
14週間前にレビューしました

Expedia Group verified review

Excellent Service and location.
Diego
10.0
/10
17週間前にレビューしました

Expedia Group verified review

Genial
Pamela
icon-レジャー 友人と 一緒に
レジャー 友人と 一緒に
6.0
/10
30週間前にレビューしました

Expedia Group verified review

HORRIBLE check-in experience. Super unhelpful and unfriendly front desk staff. I had accidentally booked the wrong dates for my stay, and the women at the front desk said they'd clean a new room and help us swap the dates. They told my friend and I to wait, so we did. About 30 minutes later, we went to check on the progress and there was a different woman working there. She knew nothing about what we were waiting for. I then proceeded to change the booking here in Expedia, and after showing her the updated booking she told us we had to pay a tax, which was fine and we were expecting that. I'm not fluent in Spanish but my friend is, and apparently it didn't matter how many times my friend told her we'd pay the tax, she basically kept telling us there was nothing she could "do to help us." Finally, after about 20 minutes of going back and forth with this woman, she somehow miraculously decided she would accept our tax payment so we could get into our room. VERY CONFUSING and I still to this day have no idea why she was giving us such a hard time. The room was okay, and breakfast was decent. The gentleman working the breakfast buffet was very kind and is the only reason why I gave "staff & service" 2 stars, because everyone else we interacted with was rude and dismissive. The price is good but like they say, you get what you pay for.
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Diana
icon-友人&家族
友人&家族
4.0
/10
30週間前にレビューしました

Hotels.com verified review

The room was great and very close to the airport. However the service was poor. It took 2 e mails and several days to respond to a request I sent to book an airport transfer. When we arrived it had not been booked. Worse still the food we ordered was awful. Dry, recooked chips… and it took 45 minutes to arrive despite us being the only customers. The staff were rude, and more interested in their puppy than serving us. The puppy pooed on the floor of the restaurant.
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Greg
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
39週間前にレビューしました

Expedia Group verified review

Located close to the airport. Due to flight delays we checked in to freshen up just 2 hours before checkout. The front desk staff was very accommodating. Helped us locate our taxi to Ollantaytambo as well. This is a great place for a overnight stay close to the airport.
Verified traveler
icon-友人&家族
友人&家族
8.0
/10
40週間前にレビューしました

Hotels.com verified review

Nice hotel
Neil
icon-友人&家族
友人&家族
8.0
/10
43週間前にレビューしました

Hotels.com verified review

The room (410) had a great view over the airport and the shower was fantastic. The only complaint was that we had a 3 bed room and one of the beds had hair and dirt in the bed. We only needed 2 beds so it wasn't an issue.
Tamieka
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
8.0
/10
43週間前にレビューしました

Expedia Group verified review

It was ok property was like 8 out of 10 it’s like out of the city so you have to take a cab for every
Maricela
6.0
/10
45週間前にレビューしました

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We Chan
Garry
icon-レジャー
レジャー
6.0
/10
46週間前にレビューしました

Expedia Group verified review

A great [low cost] choice for a short stay for one or a couple.
Maria de los Angeles
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
48週間前にレビューしました

Expedia Group verified review

Gente amable
Brunna
8.0
/10
50週間前にレビューしました

Hotels.com verified review

Ficamos apenas uma noite como transito. Mas achei ruim o chuveiro ser dentro do quarto, separado apenas por uma cortina em frente a cama, era muito frio para tomar banho, rsrsr. Mas o quarto é bem grande, e usamos muito os chás que ficam na recepção, pois foi na nossa chegada a altitude. No outro dia pegamos um transporte para o vale sagrado então a hospedagem nos atendeu.
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MARIA
10.0
/10
51週間前にレビューしました

Expedia Group verified review

Cavcsfvsfv
Tsz Ching
icon-レジャー
レジャー
4.0
/10
51週間前にレビューしました

Expedia Group verified review

對於酒店員工十分不滿 首先是態度冷淡並且無法滿足客人要求,由於酒店職員不懂英文,難以溝通,職員會選擇先協助懂西班牙文的客人。 而面對本人所提出之要求,一而再再而三地忽略。本人出門前向櫃枱職員提出要求提供多一個枕頭及暖爐, 職員表示會於清潔房間時放進房間。 其後本人回到房間, 不但沒有完成本人要求, 更收走了早前向櫃枱職員借的風筒! 本人親身到櫃枱再次表示需求,職員態度欠佳,沒有正面回覆何時會提供所需的物件,你需要多次向職員查詢才有回覆。 當我收到職員提供之暖爐時,我同時要求的枕頭,並沒有提供,又需要我再次向職員查詢! 我從未試過入住酒店出現類似體驗,本人對此酒店十分不滿! 位置偏僻,對於旅遊人士絕不友善!
david
icon-レジャー
レジャー
10.0
/10
52週間前にレビューしました

Expedia Group verified review

Staff were very kind
Cesar
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
10.0
/10
52週間前にレビューしました

Expedia Group verified review

sin comentarios
Hazel
icon-レジャー
レジャー
8.0
/10
56週間前にレビューしました

Expedia Group verified review

The hotel wasn’t close to the city center rather in a residential area, hence more quiet. The room was clean, bed comfortable. The only negative I can see is a tub in the middle of the room. It was weird.
Sergio
icon-レジャー
レジャー
2.0
/10
56週間前にレビューしました

Expedia Group verified review

They had no hot water
1ページあたりのレビュー数
20
40