Great room, comfortable bed, helpful, friendly staff, great restaurant, great amenities, amazing views. Overall, a tremendous international hotel where you definitely would not expect it.

Excellent service, personnel aux petits soin. SPA et nourriture à améliorer

Impecável o quarto !!! Super confortável e organizado .

Service was good, staff pleasant

Quarto extremamente aconchegante , grande , confortável! Equipe maravilhosa

Fantastic view of sunrise over Lake Titicaca

Food and drink was expensive but of excellent quality. Our room was absolutely fantastic with gorgeous views. Reception staff very helpful.

More staff for the bar area.

This hotel was exceptional! The view was phenomenal from our room as we were able to see lake Titicaca as well as the sun rises. The staff were very friendly and were available for anything that we needed. They have a beautiful terrace out back that can be used for great pictures and for an outside sunset picnic. There is also a pier nearby so you don't have to go into the main city to access any boats if you are visiting Uros. Hotel is in a gated area so it feels very safe. However, it is uphill. So if you don't want to walk up hills, this is not the hotel for you. The breakfast was the best we've had in Peru.

Un hotel muy tranquilo, con una excelente atención de las personas

El desayuno buffett muy completo, opciones variadas y siempre fresco todo

The views of lake Titicaca are the best!

No uber coming to the hotel area But the property itself is very clean and well maintained. Great restaurant.

Beautiful and scenic property. We had a sunset view room and it was marvelous. Dinner was delicious, although service was lacking. Breakfast was incredible with so many options including an entire gluten free section! Highly recommend for a serene gorgeous getaway.

Brilliant location overlooking Lake Titikaka. It is out of town but worth the location. Rooms are ok and have all the amenities one needs. Breakfast was ok with reasonable choice. Dinner at the restaurant was actually really good. Staff were all excellent. The lifts could do with upgrading since both were very slow and small.

Good location for tours, very nice and helpful staff at the front desk, but the hotel needs a big update; the rooms are very unattractive and look old.

Lage direkt am See & etwas außerhalb von Puno: sehr gut. Das war‘s aber auch schon. Zimmer zu klein, kaum Abstellmöglichkeiten, Bad viel zu klein, Wanne nur einzeln nutzbar, Fenster sind nicht zu öffnen, wirkt abgelegt & Null Charme.

Lovely stay . Great breakfast. Hotel was very busy so service delay at dinner which was understandable and for which the waiter apologised. Staff exceptionally helpful.

Muy buen hotel! La atención en recepción es de lujo, muy atento el personal. El hotel tiene su propio embarcadero para salir a visitar las islas El desayuno exquisito, muy variado y abundante

Muy buena atención del staff. Sobretodo de Leslie y toda la gente de recepción, son muy amables y serviciales. Muchísimas gracias!