I was upgraded to a deluxe double room, which was a lovely surprise and made my stay more comfortable. The afternoon/evening receptionist was especially helpful, assisting with my luggage and even helping to contact tour operators, which I really appreciated. However, my experience with the morning receptionist wasn’t as positive. The hotel is also a bit far from the centre of Victoria Falls, so there isn’t much to do within walking distance. One downside was the noise in the evenings, guests in the common area could be quite loud, which affected the overall atmosphere. Breakfast was okay, but nothing particularly memorable.