朝食が美味しかったです。部屋は静かで快適でした。部屋が狭くてスーツケースを広げると歩くスペースが狭くなり、困りました。ベッドもシャワーも快適でした。ドライヤーもパワフルで使いやすかったです。

今回5泊、その前の2泊を含め、7泊しました。スタッフの皆様がフレンドリーで、配慮あり、とてもリラックスして過ごすことができました。清掃も行き届いていて、設備も充実していて良かったです。不思議なことは、朝食会場に他のお客様がほとんど来られないのが気になりました。

客室は清潔で、スタッフはフレンドリーでとても良かったです。

Hotel is located in a central location, walkable to many shops and restaurants. The breakfast was good with many options and the staff provided excellent service. I am most likely to stay here again when I return to Nairobi.

It was perfect

Bra

Room was always cleaned exceptionally well and was neat .

Room was clean, staff were hospitable

Check In was very smooth, rooms were clear and very comfortable location.

One of the best hotels I have stayed in my history of travels around the world! I can’t say enough just bravo! I almost did nut want to make review to keep the hotel just for myself lol:). Really lovely!

Good breakfast, nice and welcoming staff. The interior has seen better days though. The room I had had proof of well use, and the cleaning was not what should have been expected. Refrigerator didn’t work when I checked in, bathroom door was hard to stay shut, and AC wasn’t at the temerity expected. But in general, Okay hotel with great closeness to shopping mall and city center. Decent gym is a pluss

Staff were friendly and professional. Mall was nearby for shopping with a variety of different restaurants.

Excellent

Nice comfortable and clean room

Great place to stay as always. Amazing staff with great attitude. BF is delicious with variety

No USB charger points in room. Majority of TV channels unavailable. No indoor or outdoor pool.

Impeccable service and hospitality, from the top to the bottom. Wonderful staff. The moment I arrived, I was greeted by the security, and they were so kind, friendly and professional. It set the tone for my entire trip to Kenya. This hotel is very well managed. The food at their restaurant is delicious, and the executive chef is very active with the guests inside and outside of the restaurant. 10 out of 10. I will definitely return

Clean room and facility in general, great variety of offerings for breakfsst, Asiatic restaurant was good too, nice and friendly staff…also liked how walkable the area around the hotel is and proximity to lots of shopping, restaurants, and entertainment

Very friendly staff

Clean and spacious room, great breakfast spread at the Craft, the Asiatic rooftop bar and restaurant has a decent food and drinks menu, and a nice view from the 11th floor. All staff I interacted (management, front desk, housekeeping, kitchen, security) were welcoming, helpful and friendly. It is within walking distance of dining, entertainment and shopping options.