It was a clean, great experience. I have no complaints and I will definitely stay again.

Good

We had a great time, beautiful and clean.

No tengo comentarios

It was good for the price. I didn’t expect Expedia would lie and said the airport was 35 minutes away from the resort. It was 1 and 1/2 hour drive. There was a lot of food, but not to my standard.

Sitting in the airport, waiting for my flight to leave Puerto Plata airport. This was a very good trip. The resort has numerous buildings dotted around the property. They all have 8 units each in them. The buildings are all a bit dated but functional. Our room was clean and cleaned every day. The electrical outlets were sparse. And all outlets except the bathroom were only 2 pole. The food was great. 2 ala carte restraints, but you have to make reservations for those. The breakfast lunch and dinner buffets were also very good and varied some every day. A couple of different snack areas also. Drinks are good and unlimited. Beach is great, depending on what time you go, you may have to spend time hunting down chairs. Same with the pool. Excellent entertainment. Nightly shows are very good with very talented performers.

spite all the negative reviews I had seen about this hotel, I was genuinely and pleasantly surprised. It is an excellent hotel, with exquisite cuisine and a wide variety of options. The beach is beautiful, the grounds are lush and well-maintained, and the staff is outstanding.

Had a blast

tremendo me encantó

I really liked the room, but I had problems charging my devices because the connector is different, but after that everything was fine.

The resort is well staffed, and the people are very kind and helpful. It is kept very clean however, the food choices are poor. The advertise restaurant is not in a building, but alfresco dining, which requires a reservation, which takes hours in a line to wait for. The rooms are uncomfortable. The mattresses are not hygienically covered in a full mattress cover the television has terrible reception. There are no amenities no gym. There is one pool and it is overcrowded the beach, chairs, and pool chairs need repair and replacement. The drinks are delicious and the resort is safe. The beach is not great for swimming. There are many reefs on Rocky ground. The housekeeping service is excellent. They come every day and do a very good job. The gardening grounds are lovely. There is entertainment every night but it’s a little bit corny. I wish they would just have great Spanish music with a wonderful dancing vibe every night instead of lip syncing rock ‘n’ roll shows.

Excelente servicios en recepción, me atendió María y es muy amable. Excelente servicios de limpieza Excelente personal del restaurante la Roca Son muy atentos. En especial Ramón muy atento y dedicado a su trabajo Más vigilancia y entrenamiento de servicio al cliente con los de limpieza en la playa, unos de ellos, no recuerdo su nombre me solitó buscarle 3 cerveza mientras hacia su labor en la playa."abuso de confianza". Después, todo lo demás excelente Volvería a descansar y distraer la mente Fue un excelente descanso. Gracias Expedia excelente app para viajar y Playa bachata muy bien risort en Puerto Plata.

The place is run down but very clean! Staff is very friendly and attentive. The pool area if you are elder or if you have mobility issues you cannot use. I went because my 91yrs old mom wanted me to take her on her birthday, she loves the pool but was not able to use it because they only have the steel ladders on the sides no descending steps like most pools. I asked if there was another and why but they only have one. She did not enjoy her stay.

Fue estresante llegué y tuve que pagar dinero extra, el seguridad no tuve nada de educación la propiedad muy deteriorada en específico las habitaciones sin duda no volvería.

Muchas cucarachas en el área del restaurant

Our room was clean but very dated and needed maintenance. A 3 ft long light fixture in the bathroom fell down in our bathroom, 2 feet away from me! After that I was afraid to even use the bathroom. Hot water was non existent, out of 7 days we had lukewarm water only 1 day. Wifi is terrible, dont plan on connecting. Food was ok, not great. We did go to the senator for habachi and that was a fun experience.The beach was excellent, plenty of shade and chairs.Pool chairs were always reserved by 8am. The bar service was excellent, no complaints 👌. Entertainment was decent, after a few drinks it was excellent! The omelet station was very tasty for breakfast.

No me pusieron agua en el segundo día y e teléfono de la habitación dañado

Very friendly

Very good

Very good nicee