This hotel is great at sticking to the central theme of welcoming their guests into a clan. The tea ceremony, which you can partake in anytime between 10am-6pm (after checking in), sets the mood and makes you feel welcome. They have a great sized gym with programmable workouts that you could follow along. I didn't get a chance to use the pool as it was a very popular spot, but it had great views. It is quite a small pool though, but it looks nice to lounge in. There is also a jacuzzi next to the pool. We got the deluxe room. It was well planned so the space was fully utilised, which doesn't make it feel small. Nice and clean shower area (no bathtub in mine, but the rain shower was nice). The staff were friendly, welcoming and accommodating. Overall great experience and will stay again!