A minha estadia de 2 semanas em trabalho, foi uma decepção especialmente tendo em conta o que é esperado de uma cadeia de hotéis com a reputação dos hotéis Pestana. Primeiro tive um quarto com excelente internet, uma cadeira mas sem uma mesa onde trabalhar e um chuveiro que só deitava um fio de água fria. Trouxeram uma mesa do café e trocaram a torneira. No dia seguinte, trocaram o chuveiro e ao fim de 5 dias de chuveiros de água fria trocaram-me de quarto. Passei a ter água morna, internet que só funcionava ao pé da porta do quarto e a mesma mesa de café onde trabalhar. O pequeno almoço tanto começa às 7 como às 7:30 - mas na verdade só começa quando a cozinheira decide que está pronta para parar de conversar e fazer uma omelete. O menu de almoço é pouco variado, nada saudável e várias vezes com itens em falta. Os empregados da recepção são simpáticos e prestáveis mas tudo requer um telefonema para um supervisor e imenso tempo a ser tratado. A infrastructura é velha e até chove dentro do prédio. Uma decepção a todos os níveis
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Uwe
レジャー 家族旅行
6.0
/10
28週間前にレビューしました
Expedia Group verified review
Ein etwas in die Tage gekommenes Hotel mit bemühtem Personal und schlechter Küche.
Heinz
レジャー 子どもと 一緒に
6.0
/10
34週間前にレビューしました
Expedia Group verified review
Hotel ist im ganzen in die Jahre gekommen und benötigt eine Sanierung . Frühstückbuffet zur einseitig täglich gleiche. Verkehrsverbindungen gut. Für eine Nacht ok
Emmanuel
レジャー
6.0
/10
53週間前にレビューしました
Expedia Group verified review
Ok par défaut sur l’île
sandra
6.0
/10
63週間前にレビューしました
Expedia Group verified review
Very helpful and accommodating staff
Christiaan
出張
8.0
/10
81週間前にレビューしました
Expedia Group verified review
Ouder hotel, maar goed onderhouden. Zeer mooie tuin en zwembad. Ligging zeer goed.
1 minpunt voor reizen in Sao Tome en Principe is : geen Mastercard, debet if credit cards accepted. Visa debet max 60€ in pinautomaat voor sommige banken only. In meeste hotels kan men niet met cards betalen !!! Cash meenemen. Euro is eel overl betaalmiddel of lokale Dobra munt.
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Duarte
友人&家族
10.0
/10
82週間前にレビューしました
Hotels.com verified review
Lovely stay on a nice hotel with very friendly staff
Dave
出張
4.0
/10
284週間前にレビューしました
Hotels.com verified review
This hotel has seen its day; for a few dollars more per night you will get much better service and quality at the sister hotel just along the road 5 minutes walk and right on the beach. I was glad to see the back of it, after leaving I realized that they still charged me for the airport collection where I was waiting for nearly 1 hour. There was no service at the pool area even though there must have been 12-15 guest sitting around, inside there were plenty of staff doing very little. The rooms were well used, I changed room once but gave up after that. The food/drink prices about 4 times compared to the cafe just near the hotel entrance so no wonder there was no business inside the hotel. Bed was comfortable and the AC worked.
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YOUSEF
友人&家族
8.0
/10
286週間前にレビューしました
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Near to restaurants & shops.
The negative things is slowly WiFi & breakfast
DUC
10.0
/10
317週間前にレビューしました
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Bel hôtel, la belle piscine est le gros point fort. Proche du centre
Keijo
8.0
/10
336週間前にレビューしました
Hotels.com verified review
Hyvä keskitason hotelli.
vera
6.0
/10
380週間前にレビューしました
Hotels.com verified review
ok, não posso afirmar que as instalaçoes sejam as melhores, pelo que se paga era esperada um pouco mais... a piscina nao estava em funcionamento e ninguem se preocupou em informar demos com isso quando nos preparavamos para ir para lá... o pequeno almoço também fica á quem e o staff que o servia também não estava preocupado em repor o que acabava.
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PAWEL
10.0
/10
381週間前にレビューしました
Hotels.com verified review
duży całodobowy basen, bardzo dobra kuchnia i świetna lokalizacja
Teresa
8.0
/10
385週間前にレビューしました
Hotels.com verified review
Bem localizado, limpo e confortável.
Henrique
8.0
/10
387週間前にレビューしました
Hotels.com verified review
Too hot not to have a pool ready for guest
Verified traveler
8.0
/10
388週間前にレビューしました
Expedia Group verified review
Wunderschön gelegen, super Service, nicht nur Banana-Beach, Schildkröten, Natur, ist allgemein das Geld wert. Unser Tipp: All inklusive: Fast alle Touren sind dann dabei, dazu Bier, Essen am Banana Beach, Lunchpakete, Cocktails etc
Jean Luc
8.0
/10
412週間前にレビューしました
Hotels.com verified review
Nous avons été satisfait de l'hôtel. Le personnel est très serviable et aimable. Le jardin et la piscine sont les atouts de cet hôtel. La nourriture est quant à elle moyenne
Capiondo MUndo
2.0
/10
413週間前にレビューしました
Expedia Group verified review
I have stayed in this hotel for some few days. The hotel was designed by an architect from former yugoslavia and lacks of everything.
Although the staff is friendly, it is not a 4 star hotel. Everything seems very old fashion.
The sound insulation is poor. The air conditioning is installed in a position that the air flow will go directly to the bed. The doors are old and lock is terrible.
The breakfast lacks of taste. There some local fruit, but preparation and presentation is not good.
Room Tip: I think there are not good rooms :) :)
wifi worked well most of the time. Prices are high.
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Ralph
6.0
/10
441週間前にレビューしました
Hotels.com verified review
The hotel was merely average at best. My air conditioning didn't work. they tried to fix it but couldn't during my 2 nights there. Soa Tome is hot and very humid so this was a major drawback. Also, the rooms don't have Wi-Fi which is very inconvenient. You need to go to the lobby to connect. The breakfast buffet was average as well. The view from the room was very good. The staff tried very hard and were all very nice.
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Epifania
10.0
/10
450週間前にレビューしました
Hotels.com verified review
Great team at this hotel. Gerson at the reception is very professional and helpful.
Very good work overall, my partner and I had an amazing 11 day holiday here.