チェックインフォームに入力すれば部屋番号がメールで送られてくるという旨の自動メールが送られて来るが、チェックインフォームが一向に送られて来ない。 メールで催促しても返信は結局送られて来なかった。 当日ホテルに向かうが入り口など大変わかりづらい。 ようやく部屋が並ぶスペースに到達するも、レセプションもなく野外で途方に暮れる。 夜なので気付きにくかったが電話番号が外壁に書かれてあり、そこに電話するとパスポートの写真をSMSで送れとリクエストがあり、やっと部屋番号を入手できました。 夜遅い到着で寒く風邪気味だったので大変な思いをしました。 実は同様の口コミがあることを後になって知りました。 またその他の口コミにある様に部屋の内装に関してもソファなどシミが目立ちます。 服のハンガーをかけるポールが破損して傾いていました。 部屋の暗証番号がたったの4桁で、かつ部屋のドアまで外部からアクセス可能なのでセキュリティ的にとても不安でした。レストランと共通の門にも同様のセキュリティがあるはずなのですがロックがかかっていない状態でした。 ただ天窓から見える教会は綺麗でした。

Location. Equipped and comfy bed

Location excellent

We were in the rooftop attic room. Pro - hotel is in a very good location, convenient for exploring the town easily. The bathtub and shower were fantastic, great water pressure and temperature. The room itself was clean on arrival. Con - the white furniture and bed headboard are quite stained and filthy looking. The hotel owner needs to get it professionally cleaned or replaced. One of our lamps didn’t work, the towel rack was broken and wouldn’t heat up. Room needs some upkeep, definitely didn’t feel like a romantic get away due to all these factors.

Great place to stay in Nottingham City Centre, place was extremely clean and tidy. Spacious and up market, would highly recommend

Nice place the one issue is there is no draws so nowhere to be put small items

It was clean and easily accessable. Quite quiet too to say in the centre of Nottingham. Had a view of the castle. However, There were no draws to put any clothes in so they had to stay in the suitcase or on the floor? Only a short wardrobe so couldnt put a dress in it. No clothes hook to hang a coat off

Really lovely stay in Torchon. Perfect space for a couples getaway. Surprisingly well soundproofed. Nextdoor bar could be heard but not invasive at all. Slight downer was an issue with a leaking pipe causing the water and electricity to fail Sunday morning. Very impressive recovery! A large team were onsite immediately fixing the problem. Only a minor inconvenience that could have been much worse. Lovely room, comfy and everything we needed. Highly recommend

Very convenient location

Way too Many stairs......Staff great and very helpful. lovely unit but please replace the carpet as even though it's cleaned every day, it still looks dirty.....

Location is convenient to the train station. No reception but management is communicative and helpful. Suite was large and well decorated/equipped. As is sometimes the case, bathroom ventilation wasn’t great so bathroom smelled a little mildewy. Aside from that, room was clean and comfy. Recommend!

Fab stay and wonderful room. Second time of staying here when coming to Nottingham. X

Outstanding! I will most certainly be staying again when I’m working in Nottingham, I’d actually go as far as saying it the best hotel room I have stayed in for years. I like the code entry, no person waiting around for you. The self catering mini apartment is fit for all needs, was lovely cooling for myself and sitting on the sofa watching streaming services on the smart tv, made it a much more comfy stay than if I’dv been couped in my hotel room elsewhere as I was there 2 nights. Really pleased overall. No negatives at all.

Fabulous place , Jeff the host was so accommodating. A real hidden gem in the heart of the city. We stayed in the Linen suite and it felt like our own little 5* apartment. You also get 20% off all food and drink at the adjoining bar which was a bonus.

The property was lovely, and nicely tucked away near the city centre and overlooking the tramway. The problem with this, though no fault of the owner, was that when an alarm sounded in a building some 100 yards away, it kept us up all night, even with all windows shut. However, the restaurant next door was lovely and ideally placed. The room itself was very clean and had a relaxed feel to it.

We stay in Nottingham a lot and have stayed in all different sorts of places and this was by far the best, very spacious, really good fixtures and fittings, air con unit was a bonus and heated or cooled the room down very fast, the comfiest bed Iv ever slept on. I read some reviews about noise and the smell of smoke, we were on the middle floor and heard no noise at all and the smoke! No idea how you can smell smoke, as the windows don’t open!!! I would 100% recommend staying here and we definitely will be back.

Very nice under roof room in a perfect location

We booked Heritage Mews for a night out in Nottingham, upon arrival the room was great, lovely size with great facilities, but soon found from other residents arriving, the noise of the main door and their doors banging, as we stayed in Bobbin Suite, which was the first room from the main entrance so the door rattled at every opportunity which was not ideal when some guests were coming in well after 5am, maybe the door needs some tlc, great location for being in the middle of town and big multi storey car park just a few mins walk away

My room was huge and very comfy. I do think it needs cleaning a little. Lots of cobwebs in the rafters and the ottoman and stools need cleaning as lots of stains. That being said i would stay again

Lovely presented mini apartment in a convenient location. Unfortunately, only public parking available