中央駅からも近くて助かりました。中心部にも行きやすく良かったです。部屋も広くて良かったです。

古風なヨーロッパの雰囲気を感じることができるホテル。かなりローカルなホテルなので、旅慣れしてない人やビジネス出張の方にはお薦めできません。スタッフは親切です。ただチェックインとチェックアウトは従業員が少ないこともあり少し時間がかかります。観光目的で地元に滞在して楽しむ人にはお薦めしたいです。

Very central location, complimentary drinks, nice experience staying in the second oldest hotel in Luzern

Amazing, very accomodating. Easy check in

Great location close to train station and old town Quiet neighbour with simple self check in Would stay here again

No staff, self check-in. Bathroom walls needed washing. Only 1 hand towel. Theres a coffee machine on the 3rd floor that we found on our 3rd day (some signage pointing us to it would have saved us a 10 minute walk every mor ing for coffee). Bed was good, location was great.

Schönes, grosses Zimmer mit Balkon

Great location, clean room, lovely balcony overlooking the square. Didn’t see any staff due to self check-in so didn’t know about visitor pass until a helpful lady at KKL told us about it (gives small discounts on some activities).

nice balcony view to the city, near a church and e place with a spring

Sauberes Zimmer

Very nice

Great location- balcony was fantastic. Loved the complimentary coffee/tea/water/beer.

Clean room, convenient location, easy check in. We had a wonderful stay in Lucerne.

This is a good place to stay for a short stay to visit Lucerne. It is pretty limited though. There is no desk service, check in is on a tablet, but for us the tablet was not working so we had to call a number and they walked us through how to activate a room card. The room is clean, but small and a little dated. The location is great and easy to walk to everything in town.

Great location. I loved the room and all the extras—clean room and comfortable bed. Luzern is a tourist city, so why doesn’t the hotel use English? I received 5–6 emails from you, and I couldn’t understand any of them. The self check-in system doesn’t work. We were three different guests, and all of us had to call for help. Also, there’s no soundproofing from the hallway —you hear everything and get woken up constantly.

Central to everything.

No frills hotel (self check in & out), but it provided just what we neededed— a clean, quiet, spacious room with nice view of church and charming platz in front.

The check in process was fine once we got in the main building, but we had trouble getting in. There were so many emails I may of missed the entry code. Not a fan of auto entry.

We enjoyed our stay. The floor by the shower is wet due to the shower not having a door.

We never came in contact with a hotel staff member, so there was no one to ask questions if needed. The location was fantastic, but very noisy both late into the evening and early morning. The room was clean and comfortable, other than the noise keeping you up late and waking you up early.