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Highly recommended

The service provided at this hotel was disappointing. The staff never picks up the phone and no one is at the front desk at night to provide assistance.

Excelente

Boutique hotel in a great location. It is close to shops, restaurants and many attractions. The staff was attentive and friendly. My room and the shower were small but it was sufficient for one person. It was a pleasant stay.

Beautiful hotel with welcoming staff. I would highly recommend dining or stopping by for a cocktail at The Guardsman Hotel & Residences.

terrific

Great location and clean hotel! The hotel is close to Westminster and Buckingham Palace. The staff is welcoming and easy check-in process. Highly recommend checking out this hotel.

Conveniently located, the hotel is fresh and stilishly furnished. Rooms are unusually spacious compared to market standards. Amenity kit was excellent, so was the bathroom with baththub and ample shower. Friendly staff to top it all off

Amazing service

Beautiful room, and very helpful staff!

Another nice stay at the hotel.

Super location, very nice hotell and the room was Sweet! Anna the receptionist delivered excellent service ❤️

Great

Great location, high end finishes, comfortable and quiet.

Beautifully presented, clean and comfortable. I have stayed in quite a few hotels and never imagined staying again but I would definitely stay here again! Everything was very well presented and maintained. My daughter loved the aroma as you walked in through the main door (as did I!)

We were there for just one night so did not manage to try the food, but bed was very comfortable. The mattress was comfortably firm. AC not bad, but could be better. The 4 pillows were comfy.. The decor was up to date and thoughtfully designed.

This hotel is very well located, a few minutes away from Buckingham Palace and Westminster. We had a pleasant stay, but I don't think this hotel is really a 5 star one, especially for London. For the price, we were a bit disappointed. The room was rather small, there was no bathtub even though the staff told us we got an upgrade. There was a bit of mold in the shower. There is also no brunch buffet, you have to order 'à la carte' for breakfast. The waiter was on his phone while working at the bar and the overall attitude could have been a bit more professional.

We had such a pleasant stay at The Guardsman Hotel! The front desk lady was awesome. She helped carry our luggage up and even gave us a quick room tour. The maintenance guy was super quick and polite when helping us with the safety box. And the gentleman working in the restaurant was absolutely amazing. So friendly and kind, he really made our experience special. The location is unbeatable. You are just steps away from all the top tourist spots, restaurants, and shops. I will definitely be recommending this hotel to my friends when they visit London. Huge thanks to the whole team!

Very disappointed that there was no bottled still water available - when we asked for still water we were asked to order on uber eats. They were not even able to provide a jug of fresh water. Appreciate their delivery had failed but as a 5 star hotel I would have expected contingencies to be in place. In fairness they did find us a bottle of sparkling wine externally so we appreciated that.