場所も便利で快適に過ごせた。フロントが一名なので他のお客さんがチェックインなどしていると詰まるがそれほど問題ではない。

I am not used to having to pay a security deposit against meal or bar charges incurred during the stay, but I am told that is the thing these days. On the other hand, it was promptly refunded when we checked out.

They insist to open the door for you since they have ”special” doors. Ridiculous!

Highly recommended

The service provided at this hotel was disappointing. The staff never picks up the phone and no one is at the front desk at night to provide assistance.

Excelente

Boutique hotel in a great location. It is close to shops, restaurants and many attractions. The staff was attentive and friendly. My room and the shower were small but it was sufficient for one person. It was a pleasant stay.

Beautiful hotel with welcoming staff. I would highly recommend dining or stopping by for a cocktail at The Guardsman Hotel & Residences.

terrific

Great location and clean hotel! The hotel is close to Westminster and Buckingham Palace. The staff is welcoming and easy check-in process. Highly recommend checking out this hotel.

Conveniently located, the hotel is fresh and stilishly furnished. Rooms are unusually spacious compared to market standards. Amenity kit was excellent, so was the bathroom with baththub and ample shower. Friendly staff to top it all off

Amazing service

Beautiful room, and very helpful staff!

Another nice stay at the hotel.

Super location, very nice hotell and the room was Sweet! Anna the receptionist delivered excellent service ❤️

Great

Great location, high end finishes, comfortable and quiet.

Beautifully presented, clean and comfortable. I have stayed in quite a few hotels and never imagined staying again but I would definitely stay here again! Everything was very well presented and maintained. My daughter loved the aroma as you walked in through the main door (as did I!)

We were there for just one night so did not manage to try the food, but bed was very comfortable. The mattress was comfortably firm. AC not bad, but could be better. The 4 pillows were comfy.. The decor was up to date and thoughtfully designed.

This hotel is very well located, a few minutes away from Buckingham Palace and Westminster. We had a pleasant stay, but I don't think this hotel is really a 5 star one, especially for London. For the price, we were a bit disappointed. The room was rather small, there was no bathtub even though the staff told us we got an upgrade. There was a bit of mold in the shower. There is also no brunch buffet, you have to order 'à la carte' for breakfast. The waiter was on his phone while working at the bar and the overall attitude could have been a bit more professional.