The front office who handled the check in was very rude and wasn't friendly at all. We stayed for 2 nights and on the 2nd night we experience a bad odor in our room. The air conditioner somehow produced a strong smell that made me and my family cough a lot, it was not a smoking smells. We believe we are educated enough to know what we smelled. After we complained, the staff didn't even say sorry and he didn't admit their mistakes. They gave us a new room but I saw clots of dust behind tables. But the good thing was the female staff on the day we checked out was very helpful, and friendly.