I am very disappointed with the experience. Whilst the hotel and vicinity were very comfortable and spacious we had paid for a booking for our mother to stay online through Expedia and received a payment receipt but then upon checking in a young lady who was the present hotel concierge insisted that the room was not paid for and insisted that my mother paid and so we have doubly paid for the reservation and are not getting any response from the supervisor as to how the funds my mother paid be refunded. The customer service has been terrible and I am shocked that a hotel partnered with Expedia could not see when a reservation is paid.

Hotellet är exakt 💯 av vad du ser online. De är faktiskt det allra första hotellet som verkligen erkänner Hotels.com och välkomnar gäster från Hotels.com Det visar att BEDOUIN Hotels har god relation med Hotels.com. Personalen var fantastisk och mycket vänlig President Desire som jag kallar honom var mycket professionell och hjälpsam. Där var chefen A också mycket vänlig och stödjande. Min man och jag hade en fantastisk tid. Jag kommer definitivt rekommendera hotellet till någon.