総合評価とレビュー Hilton Garden Inn San Jose Airport

Bed making is every two days.

12時前に到着して、チェックインが15時からでしたが、受付の好意でチェックインしてくれました。 助かりました。

快適な滞在でした

ベッドシーツ、タオルの交交換、掃除が2日間無かった。

チェックインカウンターはフレンドリーで、近隣のメキシカンレストランなどおすすめしてもらいました。 設備も比較絵新しく綺麗なホテルでした。

全て完璧　よかった　部屋もきれい　スタッフも丁寧　場所も良い

Mom and I stayed for a family gathering in town with my pup. We were pleased with the cleanliness, the easy going, professional staff. Helpful and responsive, but not overbearing. that part was great. would stay here again; clean rooms, clean hotel, quiet. Only issue for us was there weren't a lot of good pee spots around the hotel; very concrete and not the safest area to walk the pup- but this would only be an issue for those traveling with dogs who are bit particular about where they pee. Great hotel and great price.

Second time at this facility. The staff that I met were more pleasant and welcoming

Window shade inoperative No towels at check in Airport shuttle not available during posted times

Breakfast was canceled???? The hotel smelled terrible because of a busted sewer line No refunds given even for my prepaid breakfast

Very quiet and clean. The gentleman this morning at check out was awesome. The shuttle driver was a no show The man at the counter called for transport for my husband and I and another group of 3. He went above and beyond communicating with us throughout our wait Please recognize him for a job well done

Very clean

The staff at check in kept using their voices with. I asked them to write. Maybe they can’t read? Also we ordered food and the staff did not know what to.do. The instructions and menu are in our room. When the food arrived, no one called our room to let us know.

Very Comfortable nice and roomy

Loved that Japantown was right down the street (5 min drive). Easy to park and facilities and room were are clean only thing that could have been better is shower pressure

Clean and excellent customer service

I liked the drive up accessiblity and amenities. The staff was friendly and accommodating.

Hotel was clean, staff was friendly and dining area was great. The outside neighborhood not so safe.

It’s quiet and peaceful

I had 3 bites on my arm, first night I stayed (Room 419). i showed it to the lady at front desk. She said I am sorry. My room was not cleaned during the stay, towels not replaced