総合評価とレビュー Tower Suites by Blue Orchid

The staff was friendly and the room was comfortable. I would like to stay again.

None

地下鉄が隣接していてアクセスが良く、周辺にはロンドン塔やタワーブリッジなど観光名所も多いです。 部屋も広くてキッチン、洗濯乾燥機もありました。ただ、スリッパや歯ブラシなどはないので近くのスーパーで購入する必要があります。

フロントの方が悪いわけではないが、支払った金額に見合っていないと感じた。 例えばチェックインに20分ほど要したこと、氷を頼んだが、30分ほど待たされた、ワインオープナーの到着まで40分かかった、等。

部屋が広くて清潔でとても良かったです。

ホテルからのクレジットカードの使用確認があることを知らず、そのままにしたところ希望の部屋には泊まれず、空いている部屋となってしまった。クレジット会社の引き落とし確認は相手先が明記されず、金額のみのため無視したわけだが、ホテルからの通知または御社での告知があれば判断が変わったかと思う。 宿泊室の大きさ、設備、金額は変わらず泊まれたのだからホテルの対応はありがたかった。 サービス対応は良く、日用品の速やかな補充、水・ミルク等のサービスがあった。 朝食はコンチネンタルとイングリックを共においしくいただけた。 部屋の食洗器、洗濯機を活用させてもらった。 貯湯式の給湯器でバスタブ付きの部屋のためお湯切れを起こしてしまった。 事前に知らせがほしかった。 トイレは2つは4人家族にとっては良かった。 50㎡ほどの広さは、1週間ほどの滞在にはとてもよかった。 家族旅行のためこのようなバタバタもすべてが無事済めば思い出になります。 またの宿泊はと聞かれれば、家族旅行なら次も良いかと思えるホテルです。

Location is very good and the room is very clean and large. It is recommended.

部屋は広く綺麗で、電子レンジ、簡単な食器が備え付けてあり、デリを買って食べることもできるのでとてもよかった。

For most of us normal folks, this is an expensive hotel for two nights. The room wasn’t ready on arrival after an overnight flight, which required a change to a different and lower room which was “the same.” Turns out you could hear and feel the underground every ten minutes. The second night the air conditioning went out and the staff was not equipped to handle the issue or compensate guests for the very uncomfortable night of sleep. There are probably much better options out there - I’d avoid this place.

Bit of a “bait and switch” as we say in the States. We were led to believe our suite would have a view of Tower Bridge…nope train depot. Good thing the room was soundproof. That perk ended up being negated by the fact that AC went out during a 50 year London heatwave, so we had to keep the window open. No sleep 2 of the 5 nights. Factor in the clogged sink and washing machine drain and one might want to be prepared to spend a significant amount of time on the phone with the front desk. Aesthetically, the room was nice. The restaurant was passable… don’t plan to bring in your own bottle of water though, wouldn’t want to rip them off after all. Safe travels.

Great service people

Directly across from the Tower of London, feet from the tube station, great breakfast downstairs this was a great place to stay!

The Air con wasn't cold enough I instructed 2 single beds, when we got to the room there was 1 double bed, house keeping came to reconfigure the bed. The pillows were awful, not firm enough and no options for change

Close to the train station!

Fantastic from for a family of four exploring London. The room had everything we needed, including laundry in the apartment. The location was perfect, an easy walk to the tower and tower bridge. The Tower Hill tube station took us everywhere else that we wanted to go. Hop on hop off buses pick up right across the street from the hotel. The staff were incredibly accommodating and friendly. Everything in the hotel and the area was incredibly clean. And as a last point in its favor, the hotel restaurant, Cento Alla Torre was terrific and we had an easy delicious dinner there after checking in thoroughly jet lagged and needing a pick me up.

Spacious and clean. Luxury executive suite with kitchenette was well stocked. Pots, pans, plates, bowls, silverware. Two burner stovetop. Microwave. Washer and dryer. Dishwasher. Large spacious living room with sofa bed. Thick black-out curtains to darken the room. Kitchenette separating the bedroom and living room with a large countertop. Bedroom has a sitting vanity area. Two USB outlets at each bedside table. Two large closets to hang clothing with drawers. Ironing board and iron. Beds were very comfortable. Bathroom with a heated wall behind the towel rack. Extra large towels. Liquid hand soap, Body Wash, shampoo, and conditioner at the sink and in the shower. Daily water bottles and biscuits/cookies. Very clean. Location was fantastic!! The only thing I would suggest is some kind of shutter or shade to close for privacy at the bedroom side of the kitchenette countertop between the living room and bedroom.

Nice location.

Extremely clean, and a very nice amount of space. We liked having the convenience of the kitchenette. Very kind staff and easy to access the tube and many dining options. Highly recommended!

The staff was very responsive and attentive. They kept my room clean and tidy. Great location for catching the underground, jumping onto the hop on hop off tour, cross town boats and London Bridge. Lots to see within walking distance.

Told at check-in that my room wasn't ready (fair enough, it was noon) but asked would I allow him to upgrade me to an "apartment" which was available immediately. Assuming gold status upgrade of course I agreed, only to be told he would charge the difference from my room booking! No thanks!! The room was fine but the shower had a raw sewage smell which, although not strong, permeated the whole room. I wasnt asked at checkout how my stay was so I left the sweage smell issue with them. Mattress was very firm/basic.