Staff were not ready when we arrived. We need to shout loud when we arrived there because they didn't heard we call at the outside and respond our text & call. Staff were not helpful at all, you need to carried all your bag down & up to the room. Staff was sleep during our arrival. Room floor was dirty, full with dust and we do request for mop from the staff. And they just let us mop on our own and they didn't help us at all. Very disappointed for their staff service. If you can be patient, you can book your accommodation here. But the ambience was very nice.