Quarto impecável, limpeza e equipe.

Quarto muito confortável Fomos muito bem recepcionados e a localização é perfeita!

Excelente el trato del personal, habitaciones cómodas y limpias . y una ubicación perfecta :)

Great location. Easy check in. Room was cozy and clean. Staff were friendly. 10++

El personal amable, pero la litera rechinaba

This is a floor divided into rooms, not all rooms have Street facing windows as the photos (ours didn’t). It was clean and staff very friendly. Okay for couple of nights, very close to Gran Vía

El hotel estuvo muy pendiente de nuestra llegada y de las necesidades que tuvimos, personas con mucha calidez. La ubicación excelente muy cerca a todo y nuestra habitación familiar muy cómoda. Volveríamos sin duda!

Clean room, the staff was very nice.

Clean room, staff responsive through Whats App

Melhor estadia que fiquei na EuropaÓtima localização perto dos pontos turísticos. Próximo a grand via.

Amazing location - right on the shopping sheet with a tiny balcony for people-watching with a cheeky gin and tonic. Really quiet with french doors closed. Amazing location. Walkable to everywhere. Room was lovely with everything we needed. Will definitely book again if we come back to Madrid. Thank you!

Great location and superior service from the hotel staff

Awesome sauce so great, amazing location highly recommend!

Excellent location. A practical hotel for family trip.

Muy céntrico y cómodo

We loved our stay (3 nights) - super responsive staff, excellent location, and since our room was on the interior it was really quiet. Room was really comfortable and spacious and the king bed is appreciated - a rarity in European hotels! We would definitely stay here again.

Excellent rapport qualité prix Par contre la chambre pour 4 convient mieux à deux adultes et deux enfants comme se sont deux lits superposés. Nous étions trois adultes, le lit était un peu moins confortable pour l’adulte dans le superposé. Le reste parfait et les hôtes extraordinaires.

The Location Was Beautiful everything very easy and the rooms. Very very nice and clean and they look like New.

Check in was terrible. This “hotel” is a floor in an apartment building divided into rooms. We arrived about 4:30pm and the exterior door to the building was locked. We followed someone in and then didn’t know where to go. There are no signs so looking at reviews I see it’s on the second floor. This door is also locked and no one responds to bell. I call number and message through Expedia app with no response. I checked if I missed an email, nothing. After about an hour a couple staying there came and were kind enough to provide us a number that was on the reception desk.This number was answered and I was told that check in information was provided to me by Whatsapp. I don’t normally use this app and never would have thought to check it, after accessing Whatsapp we were able to check in and reception came to the property quickly. This was just a total lack of communication. It was stressful to think we may not have had a place to stay in another country we were unfamiliar with. The room while small was clean and comfortable.

The area is very noisy and we were able to hear people talking throughout the night. The room was nice and clean with a very comfortable bed.