とてもコンビニエントでした。

全般的に問題ないですが、テーブルも風呂にも椅子がなく不便でした。

館内全体にクーラーが効いていて、部屋に行くまでも涼しく移動できた！

綺麗で過ごしやすかったです！ バスタオルとかは毎日変えてもらえたら嬉しいなぁって感じで… あとは特に普遍なかったですね！ あと、対応がとても丁寧でありがたかったです！

部屋は綺麗で駅からも近く非常にオススメです。 毎日の清掃やタオル交換がなくパジャマない点だけ注意が必要ですが、それ以外は全く不満なく、次回も利用したいホテルです。

宿泊施設はきれいで快適だったけど、連泊の時のタオル枚数が一日分しか無かったのが不便。連泊の時、お掃除などは要らないけど日にち分のタオルは欲しい。

京都駅側のサービスカウンターでチェックイン。お部屋が使用可能だったので15時より前に入室出来てその後の旅程がとてもスムーズでした。スタッフもフレンドリー！お部屋のコンディションは綺麗で最高❗️再訪したいです。強いて言うなら、水回りの跳ねた水を拭き取るダスターを備えて下さい。お願いします。

シャワーとトイレも分かれていたし、綺麗だったので良かったです。

綺麗で快適でした

Check in erfolgt vorab über Mail Verkehr. Wenn man das nicht macht steht man vor verschlossener Tür(wie wir). Allerdings ging bis zur Antwort sehr schnell. Kleiner Makel, aber ansonsten ein schönes sauberes Zimmer. Bis ins Zentrum hat man ca. 4-5min zu Fuß.

Convenient location

Although we did not have face-to-face interaction with anyone at the property, they were very responsive messaging through Expedia app. The property was lovely and just as the picture displayed. We were able to check in at 1pm instead of 3pm because the housekeeping was done, which was greatly appreciated because we were hot and tired after our trip! The location is wonderful! Walkable to Pontocho alley, Nishiki Market and all the shrines on the East side of Gion. We would stay here again!

It is the only hotel that sent me far too many emails to inform me, confirm and reconfirm with me. It was annoying. It’s a contactless hotel but it was tedious to just get the code for the room and the main door… They asked me days before my arrival if I could confirm I was coming, then they wanted to know the time of my arrival then they would ask me to let them know when I was 30 minutes from the hotel then I had to inform them when I was in front of the hotel to just give me the code to enter the hotel. Then they would let me know while I am at the hotel door that the check-in is actually at 3 pm knowing I was arriving in the city at 1:30 pm. They let me in but it was tedious and totally unnecessary. I think I got about 20 messages starting days before arriving to the hotel. I was so relieved that no other hotels in Japan sent me so many emails.

I like that it is perfect for introverts as there is no need to speak to staff really everything is done independently. I did not like that there is absolutely no way of reaching higher floors without having to carry your luggage & of course I got the top floor & had oversized luggage. I think maybe assigning rooms based on luggage would help. However, I assume this may not be possible due to specific room types on specific floors (ie; two beds rooms on floor 2 & single beds in room 3) but other than that it was great especially for a solo traveler

Great location with a very smooth self check-in and checkout procedure. Stayed with my family for a couple nights and will definitely come back for a longer stay next time.

Great location, close to the tourism spots and dining options. No elevator for this building. If you have heavy luggages , it will be hassle.

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Great response and quick

Excellent location in Gion district. Easy access to subway, buses, and the 7-11. Don't miss the incredible Kenninji Temple just blocks away, among so many others. Surprise find was a Little Free Library across the street with books in English and Japanese. The vending machine on this block is also the cheapest around! The check-in location is a few blocks south of Kyoto Station, which is important to know, but was wasn't a problem for us as we arrived at the station anyways (the office will store your luggage for free there, or use lockers at the station). Although all their emails were in Japanese, the check-in staff spoke English and was very responsive to questions. Free wifi. Would return!

Perfect location and our room size was great. Went to the office near Kyoto station, as instructed. No one there. Got an email which said to proceed to the hotel. We were sent foyer entry codes, fill check in docs, then waited approx. half hour to receive room code. We received an email asking for a day to refresh linen, as we could get one change as we were staying more than a three days. No one showed with fresh linen. The day before we left we reported the fridge not working. Said they would be there by 5 pm to rectify. No one showed and never heard from them. Could really only recommend it for the location, not the management.