総合評価とレビュー Forte de Gaia, Autograph Collection

朝食が美味しい スタッフのサービスレベルが高い

The view of Porto and the river was sublime. The staff were so cordial and helpful. Food very good in restaurant. Loved Porto!

We had the most incredible stay at this hotel and got engaged here, making it even more special. The staff were absolutely amazing – so attentive, kind, and went above and beyond to make our stay perfect. We couldn’t recommend this hotel enough! The location is fantastic, close to everything, and the breakfast was delicious with plenty of choice. A truly unforgettable experience – thank you to all the team!

What a phenomenal find, we were booked at the Se Catedral Tapestry hotel which was a disaster so took to Expedia to find another property. Luckily the Fonte De Gaia had availability and we headed on over. We were welcomed by Liliana & Patricia who are by far two of the best hotel team members we have encountered in all our years, they are a huge asset to the hotel, all team members were five star but these two ladies were 6 star and could not do enough to help us, thank you Liliana & Patricia

We enjoyed the exceptional customer service at the Forte de Gaia. All the staff were amazing! We had booked a second-class room without a bathtub or historic view, and on our arrival we found this room overlooked the decommissioned swimming pool area that was being renovated by busy builders. Someone had left a fruit basket in the room, but we were unsure if this was an 'extra' so we decided not to touch it. The hotel is close to riverboat cruise liners but quite a long way from most attractions, athough we enjoyed the extra walking. The lifts took some working out! Some didn't go to where you wanted them to but they were always rekiable! The view from the restuarant at breakfast time is spoiled by inoperative patio heaters and closed-up parasols. Otherwise, a pleasant stay at a relaxed hotel.

Lovely hotel

Staff was very friendly and helpful. Great recommendations from Marta as to where to make the most of our visit in the town. Thank You

Extraordinaria experiencia

A estadia foi ótima, só não foi melhor pois o restaurante estava fechado para um evento.

Excelente

In all respects exceptional, very thorough beautifully done I would stay there again

Atendimento maravilhoso pela equipe do hotel !

Was greeted with a welcome drink! Staff knew our names and went out of their way to make sure everything was to our liking. Made suggestions whenever I asked for recommendations. Best hotel experience we have ever had.

Actually one of the worst VIP property experiences I have had. Friends who had booked regular rooms had better accommodations than I did. I was on the second floor right in front of a bus stop and friends were given rooms on floors 4 and 6 with views of The city. Also my room had bugs in the bathroom was missing a a hot water kettle which the other rooms had. Very poor service

Exceptional staff, helpful and polite.

An unbelievable hotel all around.

Aussergewöhnliches Hotel an toller Lage

I loved the personalized service and the ambiance was peaceful and inviting. The breakfast was great. I would come back to The Lodge.

It was so very beautiful.

Nice