The staff were lovely and very friendly. I wanted to thank the young man who was on the night shift on 20/21.02 who happily made me a few cups of tea whilst I sat in the lounge early in the morning because I was awake very early. As for the hotel itself, it clearly needs an overhaul, as there were a few issues which needed addressing regarding our room such as a badly fitted draughty window, a blocked bathroom sink which caused the smell of sewerage to come back up the bath plug hole when the sink was emptied and also the fact the bath end panel was broken and had a piece of gaffer tape holding it in place. Not what we expected for the price paid. The location was good but parking was not available at the time and we had to park a few streets away in the town.