総合評価とレビュー Meliora By Bunik

very good

便利な場所にあって、写真によると内装がモダンで綺麗だったので、予約しました。 実際に泊まってみて、とても良かったです！ レセプションのスタッフが親切で、部屋にキッチンがついていて、居心地が良く、長期滞在にも良いホテルでした。 1点、ホテルにお伝えしたいのは、客室の設備や家具がかなり傷んでます。 ドライヤーを手に取ると、台座が壁から剥がれて落ちたり、洗面化粧台の扉が外れかけて斜めになっていたり。 とてもお手頃な価格で提供されたので不満はありませんでしたが、設備の改修をしないと、どんどん壊れていきます。 スタッフサービス含め素晴らしいホテルなので、客室内の設備や家具の点検・改修をすれば、さらに良いです。

滞在中に水道が使用不可となり、トイレやシャワーなどが一切使えず、滞在に支障をきたした。 ホテルのスタッフによるフォローや説明は一切なく、何も分からないとの解答のみであった。 非常に不快な体験であり、一部返金を考慮していただきたい。

I expected something worse than actual based on the price. However this hotel is really good. I would like to stay again.

The hotel was really nice and the staff were super friendly and helpful. The room was just like the description, but the stovetop didn’t work and the rooftop jacuzzi was out of order, which was a bummer. Other than that, everything was great.

Es un hotel muy limpio, el personal es muy atento, altamente recomendado

Habitación grande, hotel con buena ubicación cerca de supermercado y ADO, falta amenidades como enjuague y jabón, solo ponen uno. Las almohadas no son cómodas

We all loved.the pool and its view. The location is great, close to everything. I would definitely come

Great stay at this hotel. The room was very clean and spacious. Perfect location, like 2 blocks form 5th avenue. Would definitely stay there again.

Boa localização, cama confortável e estacionamento gratuito subterrâneo. A melhorar a manutenção na zona da piscina já que várias espreguiçadeiras estavam partidas

Estuvo excelente! Me encantó!!!! Todo que ver

Bien

Overall very nice for the price

Front desk very helpful, room was sparkling clean, elevator was quick and efficient, not slow at all. Walmart less than a block away, very convenient.

Muy bien todo, solo sería bueno que hubiera alguna máquina de hielo

Good value for money

Great spot. Close to 5th Av and with lots of rastaurants around. Convenient onsite parking and friendly staff. Nice roof top pool as well with a sweet view

Perfect location, quiet, clean, hot water, AC and staff was super nice. Would definitely stay again!

I travel to Playa del Carmen frequently, but this was my first time staying at this hotel. Expedia had great reviews, but after booking, I saw Google had questionable reviews, so that was concerning, but I didn’t have any issues. My stay was great! Front desk staff was very kind & helpful, & my room was comfortably equipped with all I needed. WiFi worked excellently, as I was able to work remotely & stream tv apps with no issues. The only thing I want to point out that differs from the listing is Expedia says that the rooms have down comforters, but mine did not. The bed only had sheets, which I know is common for the area, & many other hotels do the same. The rooftop pool was well kept & very nice. Neighborhood was nice. There is a nice cafe around the corner that had excellent food & coffee, there is a corner store across the street, & Walmart is the next street over. Palacio Municipal is about a block away, & they do have events at night that can get a bit noisy, but none interrupted my sleep, & I’m a light sleeper. I feel that I will return again on future trips!

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