family friendly

Very spacious family room. My children really enjoyed the kids’ room, and I loved how quiet and peaceful the place was. The staff were very friendly and helpful. The property is well maintained and has many great features, including a BBQ area, fireplace, and more. I would definitely stay here again. The only areas for improvement were the cleanliness in some spots (such as cobwebs and dust). I understand this can be expected to some extent for a property located in the mountains. I also noticed some noise from the water pipes at night, and I could hear when other guests were using the shower, which was a little disruptive. Overall, it was a great stay and I would happily return.

Nice and tranquil.

Fantastic experience. Would highly recommend. Only feedback I would give that didn't really impact our experience was that room toilet have a door on them that is open at the bottom and the top, which then leads into the bathroom and the main room. This means that although there is a door, the person using the loo does not have the luxury of total silence if they are going to be particularly musical or leave some kind of aroma behind. We just made a deal with the family to use the toilets near reception for any "performances". This is just a tiny bit of feedback and did not impact our stay. Looking forward to staying next time.

we stayed one night, it was a very clean and great experience. The family room was spacious and the breakfast was convenient. It would make a great venue for a retreat or conference.

Clean new, quiet rooms A bonus a couple of games rooms with snooker, air hockey etc. Golf course opposite.

location great

Nice hotel, lovely restored, very clean, 5 stars location , access to walking trails , across a road from a golf course, billiard table , tennis table , games ,books . 2 kms to a town Friendly lady at reception , even offered to store my expensive bicycle inside behind service counter !

This is an interesting property to rate. It is important to note that it is neither a hotel or motel. Its primary function is as a conference centre and retreat. In between, it offers accommodation. For pedestrians, I believe it is too far out of town, although I did observe some guests walking. For cyclists, the same would apply in bad weather, otherwise a very easy ride. For motorists, no problem. The reason I mention this is that aside from an 8.00am breakfast (which I didn’t try) there were no bar or dining options for the casual visitor, so you need to go into town for absolutely everything. Other than that, excellent!

property was clean and easy to access

wonderful customer service

Not very accomodating for kids

The concierge was happy to accomodate our need to watch the netball final on the TV's available in the lounge

We stayed here overnight and the room is big and I like it. There are not many choices for breakfast. Overall we had a good experience.

Was asked to pay for extra hair and body shampoo for a 3 days 2 night stay as the ones provided only lasted for 1 day for the both of us.

Clean and comfortable. Very limited facilities for dining.

Breakfast started at 8 but no staff member was there to start breakfast.

Need table and chair outside room to sit

Wonderful

Comfortable- quiet