部屋の絨毯が濡れていてビチャビチャだった

ドライクリーニングを依頼したのにスタッフの出し忘れが原因でクリーニングされずに返却された。この時の対応が不親切であった。

エアコンが効いてなかった

部屋もきれいで十分な広さがあり、ホテル内にコンビニとレストランもあり快適に過ごせました

とても豪華だった

Very Nice Hotel！

Room was clean and the hotel was quiet at nights. The hotel is close to the airport and has shuttles if you need them.

It was amazing

Clean room, friendly staff, transportation to airport was on time and friendly. The area around the hotel is a little chaotic and not much to walk to.

Great spot near SFO

Perfect property. Very nice and clean and very comfy beds. Perfectly would highly recommend.

Front desk staff was so kind

The staff was very friendly and the room was clean. However, I arrived to find not one, not two, but three rooms with BROKEN air conditioning in the 90+ degree heat! They were unable to find me a room that was cool but were at least nice enough to provide a fan. The people were wonderful, but my stay and the property were terrible. DO NOT WASTE YOUR MONEY! There are other choices near the airport...

No microwave. Everything else nice.

The room was nice except their was not enough lighting in room they gave us another desk light which was not enough couldn't see.

Beautiful hotel and awesome customer serv

My room was very dated and felt like an old motel. There were whisker hairs in my sink from the previous customer.

Excellent. Would stay again.

Took pictures. Broken rack and shower seal.Maid service not complete. Door left openopenpen.

No hot water in morning for showers