If I could rate 0 stars I would. Our first night we had to switch rooms due to a bed bug situation. Regardless of whatever “investigation” proves it to be my children and I were pretty bitten up. When we called to inquire about a late check out we were advised by the front desk they’d reach out to confirm if that was possible, no one reached out and 30 minutes before the original check out time we decided to CALLBACK up to the front desk that is when we were advised late check out was not available! I couldn’t imagine how much more of an inconvenience it would’ve been if we waited any longer for someone to reach back out. Overall the stay was horribly inconvenient and I wouldn’t recommend.