The premier room had a spectacular view and wonderful balcony. The staff was all very professional and helpful. The breakfast was delicious! Our family of 6, all adults, had a great experience and we would return again. Thank you to the staff that gave us advice on visiting Mt Titlus. Everyone was amazing.

This is by far the best hotel I’ve ever stayed at. The customer service was outstanding, and everything from the rooms to the amenities was absolutely top notch.

Exceptionally good hotel with impeccable service. Clean and stylish throughout. The hotel is located right in the center of the village, close to everything. You can walk to the ski lift, but there is also a convenient shuttle that picks you up and drops you off directly on request, without any waiting. A big plus is that it’s family-friendly without feeling like a typical noisy family hotel. If you’re traveling with children, this is definitely the right hotel for you as well.

I stayed at the kempinski Hotel and was very satisfied with my experience. Everything was clean and well-maintained. The hotel is also very family-friendly and welcoming to children, which made our stay even more comfortable

Great hotel with friendly and helpful staff. Close to local amenities.

Alles top, danke! Gerne mal wieder.

Nicely designed rooms and great spa area

All amazing except the restaurant service Brenda was particularly helpful

the hotel is new and modern. The room is super confortable. We were disappointed by the service for a 5 star hotel. They seem to be totally understaffed. We had to wait more than 1hour to get our breakfast order

Tutto

The room was lovely and the service and people were exceptional. Service with a smile. The fine dinner i’d organised was amazingly executed. I would recommend staying at the property. The SPA could be better as the temp of water wasn’t good enough plus the SPA set up didn’t quite work between the pool, steam and sauna.overall good

Whilst we appreciate the “high touch” service of the hotel staff upon checkin, it would enhance the experience if the level of interaction with the staff could be tailored and chosen by guest as part of the booking request For example, we had been travelling extensively prior to our stay, and at checkin, we just wanted to get to our room to relax - so whilst the hotel staff were great with our luggage and the reception took us walked us to our room and showed us the features to our room, we really just wanted to rest, but felt impolite to decline.

Great experiance

View of mountains from the room was sensational! Staff was great!

Alles super

Fantastic service from the moment we arrived. Aurora took the time to show us to our room and explain all the features. Breakfast and dinner were delicious. Highly recommend!

Sauberes Zimmer, Gute Matratzen, Zentral gelegen, hochwertige Ausstattung

This is a nice place, but really a large and rather impersonal hotel. Not my choice for a mountain trip. Too big and dining room was loud.

This hotel was absolutely wonderful and made our trip to Engleberg so worth the detour we took to go there. The staff was excellent with the most note worthy service being provided by Freya and Lazio. We stayed in the Epoque room which was one of the loveliest beautifully appointed rooms with rounded windows but modern Scandinavian style furniture and a gorgeous up to date bathroom! And the bed was extremely comfortable. We had an outstanding experience and highly recommend this property.

Beautiful property and great staff. Would highly recommend.