Hotel looks great when you first walk in. Lobby is bright and clean. The rooms and floors above the main lobby are the opposite. Rooms are not clean, they don’t appear to be maintained. Towels look old and grey instead of white. No hot water so had to take cold showers. Housekeeping is hit and miss. Some days they don’t come to clean your room and the day they do they don’t leave you the right towels. 2 bath towels and no hand towels. Pillows were stinky of other people’s sweat, just felt gross sleeping there. Won’t return and don’t recommend unless the make some big changes.
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Judy
10.0
/10
13週間前にレビューしました
Expedia Group verified review
Yes room was spotless staff extremely pleasant, friendly & helpful. Excellent breakfast service
HILDA
レジャー 家族旅行
8.0
/10
14週間前にレビューしました
Expedia Group verified review
The best surprise was being upgraded to the presidential suite! Rooms were spacious and clean but the property seemed old and needed renovations. Staff were very friendly and attentive. Food was great. The “hot” water was not hot enough, at best it was lukewarm. Having the mall next door was awesome.
Aristotle
家族旅行
6.0
/10
37週間前にレビューしました
Expedia Group verified review
Fast service
Marivi
レジャー 家族旅行
10.0
/10
40週間前にレビューしました
Expedia Group verified review
This hotel is excellent, very clean, safe and the staff are very friendly and professional, close to shopping areas, very accessible to everyone, I always stayed here everytime I come home to naga city.
Luisa
10.0
/10
50週間前にレビューしました
Hotels.com verified review
This place is awesome, friendly staff, room is spacious, and right next to the mall. I just wish they smart tvs instead of cable :)
Andy
ビジネス&レジャー 家族旅行
8.0
/10
55週間前にレビューしました
Expedia Group verified review
Staff are friendly and courteous. Special mention to Regine, she’s very nice and kind to talk about our needs in our stays in the hotel.
MJ
6.0
/10
60週間前にレビューしました
Expedia Group verified review
All good
Judy
レジャー 友人と 一緒に
8.0
/10
63週間前にレビューしました
Expedia Group verified review
The hotel was clean & pleasantly accessible to Robinsons Mall, the staff very helpful & professional. Breakfast was just okay
Max
レジャー パートナーと 一緒に
6.0
/10
64週間前にレビューしました
Expedia Group verified review
It was alright.
JONI
10.0
/10
70週間前にレビューしました
Expedia Group verified review
Perfect!
Crisostomo
レジャー
10.0
/10
71週間前にレビューしました
Expedia Group verified review
Easy shopping
Crisostomo
レジャー 子どもと 一緒に
10.0
/10
76週間前にレビューしました
Expedia Group verified review
We always come here so obviously the place is great, clean & quite, easy mall access
Verified traveler
10.0
/10
79週間前にレビューしました
Hotels.com verified review
The place is walking distance to a shopping mall Robinson's Mall that has almost everything you'll need. They have access on the second floor to the mall. Breakfast was not included & way too expensive!!!
Aira Mae
出張
2.0
/10
83週間前にレビューしました
Hotels.com verified review
Disgraceful breakfast
David
友人&家族 家族旅行
10.0
/10
84週間前にレビューしました
Hotels.com verified review
Great Staff, good atmosphere for dining and close to shopping.
I have stayed often and always accommodating and welcoming
Highly recommend
Mark
パートナーと 一緒に
4.0
/10
95週間前にレビューしました
Hotels.com verified review
Normally when i stay here the treatment is outstanding. Don't want to give a full review cause im still at the hotel and im sure the staff will treat me even worse cause they gossip too much. But its ok i Won't be coming back here again
jonathan
レジャー
10.0
/10
95週間前にレビューしました
Expedia Group verified review
Enjoy that hotel is connected to Robinsons. Convenient